Ratings based on 17 Verified Reviews

4.2 out of 5
4.6 Room cleanliness
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Great location

Posted 16 Feb 2024 on Hotels
Great location in town waking distance to restaurants and right down town. Easy walk to the water and marina. We were there for Carnival and it was a perfect location. If you are looking for a quiet location- there might be a better option. It was perfect for what we were looking for.
5 out of 5
by A verified traveler

Posted 24 May 2023
I recently stayed three nights at Pier House, and loved it. The location was excellent, just a block from the center and the waterfront. The room was pleasant and spacious. The concierge, Andre, could not have been more friendly or helpful in providing airport transfer, car rental, and advice. He helped me squeeze the most out of my too-short time in Madeira. Thank you Andre!
Comment from Hotel Management
1 Jun 2023 by obrigada, Hotel Management
obrigada
5 out of 5
by A verified traveler

Pier

Posted 13 Mar 2023 on Hotels
People were very nice. Place was clean. Can hear outside noise but that’s everywhere in Madeira
Comment from Hotel Management
14 Mar 2023 by Timothy, Hotel Management
obrigada
4 out of 5
by A verified traveler

Posted 14 Feb 2023
This is a lovely central Funchal location close to everything. It is perfect for exploring the main town and port area.
Comment from Hotel Management
21 Feb 2023 by harshida cliente , Hotel Management
thank you
5 out of 5
by A verified traveler

City Centre Gem

Posted 5 Jan 2023 on Hotels
Pier House far exceeded our expectations. We spent 3 nights here because the hotel we wanted were fully booked. Pier House proved to be an excellent alternative- comfortable, clean and welcoming. We received a very warm and helpful welcome- staff did everything they possibly they could - including giving us a lift to collect our luggage from nearby hotel. The room was immaculate, modern with all the comforts of a modern hotel. We even had a scrumptious breakfast hamper delivered to our room each day. I feared the room might be a little noisy with it being a city centre, and I mean centre location, but it was actually ok. Yes there was a little street noise, but nothing significant. (I live in the middle of nowhere, with no noise and our stop was over New Year and there were still party goers returning at 9am) We slept fine. Would I return- yes, absolutely. If you are looking for reasonably priced accommodation in the very centre- best location for getting out and about during the day and night, then you really can’t go wrong here. Oh, and we had a lovely view too.
Comment from Hotel Management
10 Feb 2023 by Carl, Hotel Management
Obrigada pelo vosso feedback, esperamos vê-los em breve.
5 out of 5
by A verified traveler

Posted 13 Jul 2022
In the center of Funchal. Make sure to let them know your arrival time so they can be there to coordinate checkin. Amazing value right in the heart of the city. Would recommend to anyone visiting
Comment from Hotel Management
16 Jul 2022 by PierHouse, Hotel Management
Thank you for the feedback. We hope see you again!
4 out of 5
by A verified traveler

Posted 18 May 2024
Hôtel très bien situé à proximité immédiate des centres d’intérêts, bars, restaurants, à quelques pas des arrêts de bus pour l’aéroport et autres destinations. Calme, propre. Seul bémol, l’ascenseur est très capricieux et fonctionne relativement peu souvent.
5 out of 5
by A verified traveler

Posted 15 May 2024
Good location, good rooms and service!
5 out of 5
by A verified traveler

Posted 7 Oct 2023
Chambre propre dans le centre de funchal
4 out of 5
by A verified traveler

Profissionalismo e simpatia

Posted 25 Sep 2023 on Hotels
Simpatia, boa localização, design agradável. A voltar.