Ratings based on 78 Verified Reviews
4.8 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
The apartment was good and I have to say the value for the price was quite high. Nice to have a little balcony. Staff was friendly. I didn’t choose the breakfast so can’t comment on that. Wouldn’t recommend the affiliated pick up service bc they were sort of slow coming out of the airport (getting a cab would have probably been faster) and didn’t show at all for the return to the airport which clearly was an issue and fortunately I had the bolt app to get a cab since it was early in the am and reception was closed.
by A verified traveler
Posted 15 Mar 2024
Great location for either walking or bus to funchal main town friendly helpful staff
Comment from Hotel Management
15 Mar 2024 by Rececionista, Hotel Management
Estimado. Hóspede,Em nome de toda a equipa do Paraiso, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve nos nossos apartamentos!Atenciosamente,O staff dos Apartamentos Turísticos Paraíso
by A verified traveler
Posted 13 Feb 2024
Ideally situated near the town and lido. Had a handy kitchen area with some detergent and new cloths provided.there was a balcony with a table and chairs. Room’s cleaned daily. Reception available up to midnight. Safe available in the room but only found out it was chargeable (2 euro’s a day) on arrival as not stated in property description.
Comment from Hotel Management
22 Feb 2024 by teresa, Hotel Management
Estimated,On behalf of the entire Paraiso team, we would like to thank you for your feedback.We are delighted to hear that you had a pleasant stay with us and that we helped you create good memories.We hope to welcome you back to our apartments soon!Yours sincerely,The staff at Apartamentos Turísticos Paraíso
by A verified traveler
Posted 11 Feb 2024 on Orbitz
Place was reasonable for the price. Front desk was very helpful. Proximity to wine bar, mini grocery in front was awesome.
Hotel didnt have advertised jacuzzi...and parking was a bit of an enigma.
Otherwise, solid place and even has a lift! Cleaning staff was amazing...even folded my pj's daily. Would definitely stay there again.
Comment from Hotel Management
22 Feb 2024 by teresa, Hotel Management
Estimated,On behalf of the entire Paraíso team, we would like to thank you for your feedback.We are delighted to hear that you had a pleasant stay.We hope to welcome you back to our apartments soon!Yours sincerely,The staff at Apartamentos Turísticos Paraíso
by A verified traveler
Lovely hotel for a base to explore Madeira.
Posted 24 Jan 2024 on HotelsWe were on the island for Funchal Marathon weekend and this place was perfect for the marathon start, as it was about a 3-min walk.
We loved Madeira, and we really liked this hotel. Loads of food options around, a 30min walk to Funchal itself, and a car park about 3mins up the road. We used the car to explore more of the island, and this was a great base.
We would happily stay here again as it was great.
Comment from Hotel Management
22 Feb 2024 by teresa, Hotel Management
Estimated,We take this opportunity to thank you for taking the time to share your opinion.We were very pleased to read your glowing comments about our location. It is with great pride that we always try to provide an excellent experience for our Guests.We appreciate your stay and hope to welcome you back to Paraiso soon.Sincerely,The staff at Apartamentos Turísticos Paraíso
by A verified traveler
Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
28 Mar 2024 by Rececionista, Hotel Management
Estimado. Hóspede,Em nome de toda a equipa do Paraiso, gostaríamos de agradecer-lhe pelo seu feedback.Recebemos com enorme prazer a notícia de que passou uma estadia agradável connosco e que ajudámos a criar boas recordações.Esperamos voltar a acolhê-lo em breve nos nossos apartamentos!Atenciosamente,O staff dos Apartamentos Turísticos Paraíso
by A verified traveler
Posted 9 Sep 2023
Great location 25 mins to old town Funchal plenty restaurants near by, wish I could have given a better review about our stay! Noisy traffic street with NO A/C on a hot summer didn’t have a choice then to sleep with door open to get some breeze, although was given a fan it did help somewhat over all didn’t get a good nite rest .
Comment from Hotel Management
29 Oct 2023 by teresa, Hotel Management
Estimado Francisco,Gostaríamos de lhe agradecer por nos ter dado a sua opinião sobre a sua estadia recente. A sua opinião é fundamental para podermos melhorar os nossos serviços.Lamentamos por não termos correspondido às suas expetativas relativamente ao seu alojamento.Cordialmente,O staff dos Apartamentos Turísticos Paraíso
by A verified traveler
Posted 28 Aug 2023 on Orbitz
Great stay. Staff was super helpful especially Marco. I didn’t realize the place had no ac but not a big deal when a fan was given. I like that the location is away from Funchal but an easy walk over to it. The parking is an easy 3 min walk from the hotel if you don’t ask for an on-site limited parking space. Made everything nice an easy to get to. There is a small grocery before the hotel which made it extremely convenient. The small kitchen was great since we were leaving for sunrise hikes so it was nice to make coffee and breakfast inside our room.
by A verified traveler
Posted 27 May 2023 on Hotels
Comment from Hotel Management
27 May 2023 by Teresa , Hotel Management
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.
by A verified traveler
Posted 25 May 2023
I will definitely stay there again on my next trip to Madeira.
Comment from Hotel Management
27 May 2023 by Teresa , Hotel Management
Obrigado pela sua classificação. Ficamos felices por ter desfrutado de sua estadia nos apartamentos.
