Ratings based on 70 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Fantastic staff and food in restaurant excellent
by A verified traveler from Chelsea
Posted 16 Apr 2024
Highly recommend this hotel. Great location, close to restaurants and beach. Exceptional staff.
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Amazing views, great food, excellent value
Posted 21 Aug 2023 on HotelsGreat hotel with amazing views, very good breakfast, and daily complimentary drop offs at the levadas. Excellent value all round!
by A verified traveler
Posted 5 Aug 2023
Hotel occupies a stunning plot set up on the hill over multiple levels. The breakfast was excellent and all the staff were great with the exception of Celina who was outstanding - going out of her way to accommodate any requests, and possessing always a cheery disposition.
The dinner menu was good but when you stay for more than one week is boring and would benefit from, at the very least, one daily special. The room was tired, in particular the bathroom with the shower door not shutting and the toilet seat poorly fitted. We had a beach towel on arrival but it would have been nice if this was automatically changed at the end of week one. The hotel apparently had a barbeque for the first time on the evening before we left and our driver to the airport asked whether we had been but we had no idea of its existence. On two nights a week there were music events (open to outside visitors) which impacted on the rest of the hotel which was a shame as really they should have been in addition to 'normal service'. The pool was beautiful but there were at least 7 hard plastic sunbeds that were missing their padded topper which meant if you were out in the morning you would possibly end up in the afternoon on a very uncomfotable sunbed - for not much cost I'm sure these could have been replaced. I would recommend the hotel as a very restful holiday but would recommend they address the few niggly issues and invest a bit of money in the tired areas
by A verified traveler from Kingston-upon-thames
Posted 1 Aug 2023
A beautifully situated hotel with a modern design in a well maintained garden. The views are unique
by A verified traveler
Posted 12 Jun 2023
Absolutely stunning hotel, just love the architecture and how it is built into the hillside. Great facilities and lovely food, all the staff are really friendly and helpful.
by A verified traveler
Posted 18 Feb 2023 on Hotels
by A verified traveler
Posted 22 Jan 2023
A fabulous hotel with great views. Good food, friendly staff
Good clean rooms
by A verified traveler
Posted 5 Dec 2022 on Hotels
