Ratings based on 142 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
We had a great stay at Atlantida. Fully recommend
by A verified traveler
Posted 10 Dec 2023
Great place in central location. Awesome price
by A verified traveler
Posted 17 Jul 2023
The Good: staff who arranged all excursions, luggage storage, directions, the location ( close to all attractions, restaurants, markets, malls , etc) hot breakfast buffet with eggs, pancakes, sausage and bacon and baked beans- not just a continental breakfast, clean, full well stocked kitchen, great water pressure.
The Bad: needs an update- floor boards completely warped from water damage, beds are not comfortable ( super hard and led to back pains for both of us), clean 1980s kitchen with white melamine cabinetry on one side and 1970s brown panelling and curtains with orange borders on the other side, if someone uses up the hot water in your room you have to wait for quite a while before hot water comes out again.
Comment from Hotel Management
13 Sep 2023 by Xico Santos, Hotel Management
Thanks for your feedback, I'm glad you liked our location, apartments and staff. It is with your comment that we will make our hotel unit improve in all aspects. Until next visit. Best regards, Xico Santos
by A verified traveler
Posted 23 May 2023 on Hotels
by A verified traveler
Posted 2 Aug 2022 on Hotels
Comment from Hotel Management
11 Sep 2022 by Xico Santos, Hotel Management
Thank you very much for your positive feedback. We hope to be able to welcome you here again in the future. Until then, all the best to you. Regards, Xico Santos
by A verified traveler
Posted 28 Feb 2022
Great short stay apt right in downtown Funchal, you can walk everywhere. Apt is clean with daily maid service. Small kitchen, great for breakfast and lunch prep Staff is very accommodating. It was our second stay and would recommend to friends.
Comment from Hotel Management
7 Mar 2022 by Xico Santos, Hotel Management
Dear Mr. Richard! Thanks for your feedback, it is very important for us to know that you felt well and enjoyed our self-catering apartments and our central location. Regards, Xico Santos
by A verified traveler
Bargain
Posted 1 Sep 2020 on HotelsPros; Great location! Great sized apartment and a competitive price.
Cons; poor air con and pillows.
Would 100% stop again though..
Comment from Hotel Management
1 Sep 2020 by Xico Santos, Hotel Management
Thank you for your comment, and for showing your happiness at having been staying with us. We are glad to have lived up to your expectations. Best regards.
by A verified traveler from Bristol,UK
Posted 12 Mar 2020
Very central to Funchal. The rooms are very nice with good facilities and very clean. All the staff are very friendly and helpful.
Comment from Hotel Management
12 Mar 2020 by Angela Silva, Hotel Management
Dear Gregory,
Thank you for your good review, it means a lot to us.
You are always welcome to come and visit us again.
Regards,
Atlântida
by A verified traveler
Posted 20 Oct 2019 on Hotels
Good for a base to see the city and island from. It has everything you need and is very centrally located but the apartment is a bit dated and bed very hard. All in all, pretty good value for money though.
Comment from Hotel Management
21 Oct 2019 by Xico Santos, Hotel Management
Thank you for your comment. All opinions are important as we are interested in making our guests feel good and having a good stay. We hope we can receive you here again in the near future. See you soon and best regards.
by A verified traveler
Posted 7 Oct 2019
Comment from Hotel Management
7 Oct 2019 by Xico Santos, Hotel Management
Thanks for staying with us. We appreciate your feedback!
