Ratings based on 38 Verified Reviews
4.9 Room cleanliness
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
by A verified traveler
Posted 7 May 2024
I liked the place was great clean , quiet the entrance is down an ally with a restaurant which is fine but once restaurant closes it is very dark . I would stay there again . Ordering a car service if you have 4 pp better price than bus service and more personable
Comment from Hotel Management
29 May 2024 by The Heart of Funchal team, Hotel Management
Hello Lauralee, Thanks for your feedback!Hope to see you again one day.
by A verified traveler
Posted 29 Apr 2024
We had a great stay here! Filipa communicated so well and was very accommodating for us. Would highly recommend!
Comment from Hotel Management
4 May 2024 by The Heart of Funchal team, Hotel Management
Dear LindseyYour feedback is valuable to us. You're always welcome back, and we're excited to provide another fantastic experience during your next stay.
by A verified traveler
Posted 21 Mar 2024
Great apartment in a great location. The property manager was very helpful with dining recomendations and even arranged our transfer to and from the airport.
Comment from Hotel Management
21 Mar 2024 by Heart of Funchal Team, Hotel Management
Dear Corinne,Thank you for your kind words. We would be very happy to welcome you again anytime soon.Kind regards
by A verified traveler
Refreshing apartment in the centre of Funchal
Posted 9 Mar 2024 on HotelsPerfect location from which to explore Funchal on foot. The apartment was spacious clean, light and airy with everything needed to enjoy your stay.
Communication was good and straightforward and helpful
Comment from Hotel Management
11 Mar 2024 by The Heart of Funchal team, Hotel Management
Dear Susan,It was a pleasure to read your words.Thank you very much for sharing your experience with us.We hope you can visit us again in the future!Kind regards,
by A verified traveler
Great apartment with outdoor terrace
Posted 25 Feb 2024 on HotelsWe stayed in this apartment for the second half of our stay. Apartment is right in the centre of Funchal, a perfect base for exploring the city. It was a very well designed space with a large outdoor terrace and seating area, everything we needed for our 4 nights. We used the Lido times while here to relax during the day, just jump on the Number 1,2 bus from GPD for €2, cash only. Breakfast was taken at 4 different small places for about €10 for 2 people. Filipa provided us with great suggestions on things to do and also arranged our transfer back to the airport for €28, cheaper than a Taxi and great service at 0400 in the morning. We did use the Bolt App a couple of times, very similar to Uber, this allows you to book a Bolt or Taxi and pick up from your location, really good value as well.
Comment from Hotel Management
11 Mar 2024 by The Heart of Funchal team, Hotel Management
Dear Jamie,Thank you very much for sharing your experience with us.We hope you can visit us again in the future!Kind regards,
by A verified traveler
Perfect apartment
Posted 13 Jan 2024 on HotelsGreat apartment in the middle of Funchal. Close to everything! Very clean and easy communication with Filipa.
Comment from Hotel Management
29 Jan 2024 by HOF, Hotel Management
Dear Tobias,Thank you very much for sharing your experience with us.We hope you can visit us again in the future!Kind regards,Heart of Funchal Team
by A verified traveler
Posted 12 Jan 2024
This is a beautiful apartment in a great location. It is lovely and spacious.
The staff were really helpful and it was great to book the transfer from the airport through them. The aircon unit outside the bedroom can be a bit of a noise if you are a light sleeper, but other than that it was fantastic thanks
Comment from Hotel Management
29 Jan 2024 by HOF, Hotel Management
Dear Sarah,Thank you very much for sharing your experience with us.We hope you can visit us again in the future!Kind regards,Heart of Funchal Team
by A verified traveler
Lovely studio in great location
Posted 17 Dec 2023 on HotelsMy husband and I stayed in no.2 the Studio, it was a lovely, well equipped, comfortable and nicely decorated apartment. It also had a lots of storage. The added bonus was the terrace and although it has no view, except of neighbouring buildings, the lounging furniture was very comfortable, which is unusual in a lot of rentals. Good communication from the very professional, friendly staff at Heart of Funchal. Will definitely return
Comment from Hotel Management
29 Jan 2024 by HOF, Hotel Management
Dear Adrian,Thank you very much for sharing your experience with us.We hope you can visit us again in the future!Kind regards,Heart of Funchal Team
by A verified traveler from San Leandro
Posted 11 Dec 2023
The apartment was well-appointed. I was surprised that some of the finishes/furniture seemed more upscale than is typical for a rental! It is stylish, very well maintained and comfortable. And, they are super responsive so check in was easy as requesting a restock mid week. Do not hesitate!
Comment from Hotel Management
29 Jan 2024 by HOF, Hotel Management
Dear Alexandra,Thank you very much for sharing your experience with us.We hope you can visit us again in the future!Kind regards,Heart of Funchal Team
