Ratings based on 240 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Beautiful older hotel. Difficulty in accessing small off street parking lot. Entry from lot requires carrying luggage up numerous steps to get to lobby. Would be very difficult for older individuals.
by A verified traveler
Posted 15 May 2024
The staff is wonderful and very helpful.
by A verified traveler
Posted 18 Nov 2023
It is as good as it could get in this small town. The staff was extremely helpful and professional. Breakfast was the great.
by A verified traveler from Lees Summit
Posted 29 Oct 2023
Great location and the staff is incredibly friendly and will do what it takes to make your stay enjoyable. Several options included in the free breakfast. Beds were comfortable with ample pillows. We didn't have great wifi in our rooms, but didn't report it, so I wouldn't have expected them to do anything about it without knowing about our issue. Also wish they had a hot tub. Grateful for the availability of parking, but there are alot of people that use the amenities of the hotel (pool mainly, I assume), so it gets a little crowded at times, but we always found a spot. Overall, I would gladly stay there if I'm ever in the area again!
by A verified traveler
A hidden gem
Posted 25 Oct 2023 on HotelsFantastic hotel from the outside its very decieving. A real tardus inside. Very clean, all staff from reception, to restaurant, to breakfast were excellent. Excellent size room and very clean. The only constructive comment would be that the ensuites and bedrooms, landings etc could be updated, but that wouldn't put me off coming back.
by A verified traveler
Posted 19 Sep 2023
by A verified traveler
4 night break
Posted 3 Sep 2023 on HotelsOverall our stay was fairly satisfactory. Room just fair. Food excellent.
We had prepaid for our accommodation so we were very disappointed & annoyed when on checking out we were presented with another bill for our stay.. Also, the staff member noted that we’d been celebrating both my husband’s & my birthdays- a bit late to notice this when we were leaving. It would have been nice for this to have been recognised with some token during our stay.
Overall a bit disappointed with our stay. More attention to detail needed.
by A verified traveler
Posted 9 Jul 2023 on Hotels
I had booked 4 nights for a business trip but had to leave 2 nights early was told but the receptionist I would have to contact Expedia about refund and when spoke with Expedia they said hotel had refused to refund at least one nights stay , room wise was big and bed was ok restaurant was good and breakfast was good
by A verified traveler
Stay in Macroom
Posted 10 Jun 2023 on HotelsVery friendly and helpful staff…we were going to be late arrivals 8.45 and rang hotel to let them know and were told food finishes at 8.15 and offered to keep us a chicken curry or sandwiches. Really nice breakfast. Stayed in the Castle many times over the years and it never disappoints
by A verified traveler
Historic Hotel with Good Amenities
Posted 22 May 2023 on HotelsThis was a good option for staying outside of Cork without being too far away for a drive into the city. The hotel was a little hard to find -they could stand to improve their signage. Parking was readily available once you knew where it was at, which was great. The hotel is large, but be forewarned, they do hold events there and there was a loud party that lasted into the wee hours one of the nights we were there. The room was HUGE by European standards - as an American I was quite comfortable.
