Ratings based on 631 Verified Reviews

4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 May 2024
Good
Comment from Hotel Management
21 May 2024 by The Reservations Team , Hotel Management
Dear Yuen, Thank you for the positive feedback! We're glad to hear that you had a good experience during your stay with us.If there's anything specific you particularly enjoyed or any aspects of your stay that stood out to you, we'd love to hear more details. Your feedback helps us to understand what our guests value most and allows us to continue providing exceptional service.We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back for another enjoyable stay in the future!
4 out of 5
by A verified traveler

Posted 2 May 2024
Nice room, clean and comfortable. Quiet location and staff very nice. Breakfast is good, not fabulous. Gets the job done. Very close to Macquarie shopping centre and that is a major plus. No wine glasses in the room for in room drinking is minor negative. Supposedly you need to ask reception for them. Otherwise i like this hotel. Normally stay at Quest but this is a better option for short stay on business.
Comment from Hotel Management
5 May 2024 by Guest relations, Hotel Management
Hi Christopher,Thank you so much for taking the time to leave us your review.It is true we do not have the glasses in the room however as you mentioned, we are able to provide anything you need at the front desk.We are so glad to hear we have won your favour and we look forward to welcoming you back to Holiday Inn Express Macquarie Park in the future.
5 out of 5
by A verified traveler

Posted 13 Mar 2024
very good property and convenient. Staff very friendly & helpful.
Comment from Hotel Management
25 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
4 out of 5
by A verified traveler from Edmonton

Posted 9 Mar 2024
Great breakfast. Staff offered great service - especially when room had a few issues. Offered an upgrade by courteous staff. Thanks
Comment from Hotel Management
11 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
5 out of 5
by A verified traveler

Posted 8 Mar 2024
Room is very clean and comfortable. Staff is very nice. Great options at breakfast.
Comment from Hotel Management
11 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
3 out of 5
by A verified traveler

Posted 7 Mar 2024 on Lastminute
The room was clean but very small for the price. Breakfast was very poor (e.g. bacon was like leather, eggs were horrible, and seriously avoid the sausages). Ended up having breakfast at shopping centre on the 2nd day. On two occasions at reception, staff were more focused on sorting their own little dramas rather than serve customers.
Comment from Hotel Management
11 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
5 out of 5
by A verified traveler from Hong Kong

Posted 5 Mar 2024
Excellent service and clean room, convenient location
Comment from Hotel Management
11 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
4 out of 5
by A verified traveler

Posted 1 Mar 2024 on Wotif
Great for a short stay. Staff were lovely and very efficient. Very convenient for an event at Accor stadium.
Comment from Hotel Management
11 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
4 out of 5
by A verified traveler

Posted 22 Feb 2024
Bathroom and lighting arrangement make it nearly impossible to avoid disturbing partner if needing bathroom during night. This is a design issue. The quality of the facilities were overall excellent. Would be fine for a single person staying in the room.
Comment from Hotel Management
11 Mar 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team
2 out of 5
by A verified traveler

Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
15 Feb 2024 by Reservations, Hotel Management
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team