Ratings based on 281 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Kimberly M., Hotel Management
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 30 May 2024
To close to several train whistles thru the night
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Dear Marianne, Thank you for providing your feedback. We apologize for the inconvenience of the noise from the nearby train. We hope that it was not to inconvenient for you. We thank you for staying with us!Warm Regards. Latesha S
by A verified traveler
Posted 30 May 2024
Everyone we encountered during our stay was positive and happy to help! A really good stay, thanks to a great staff.
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Dear Gretchen, Thank you for taking the time to provide your feedback. We are pleased to hear that you enjoyed your stay with us and that all guest interactions were positive. Thank you again, Latesha S
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
14 Apr 2024 by Kimberly M., Hotel Management
Dear Julian,Thank you for taking the time to tell us about your experience with your recent stay. Your review has been shared with the staff as a way to celebrate your review. Thanks!
by A verified traveler
Posted 12 Apr 2024
I will most def be going back the rooms are so nice the staff is great & the indoor pool is a plus .. oh and they breakfast in the morning is sooooo good!!
Comment from Hotel Management
13 Apr 2024 by Kimberly M., Hotel Management
Dear Qua'Nasia,Thank you for taking the time to leave us a review on your recent stay with us. It is always great to hear we are pleasing our guests. Your review has been shared with the staff as a celebration on doing what we are here to do which is please our guests in every way.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
21 Apr 2024 by Kimberly M., Hotel Management
Dear Camila,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. I am glad we were able to make this a great experience for you!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 23 Mar 2024
Expedia listing indicated a free managers reception….they do not offer this.
Room was not well keep, couch and carpet smelled of urine
Location to hwy convenient if you don’t want any sleep due to the noise from the traffic
Staff was very pleasant
Comment from Hotel Management
24 Mar 2024 by GM, Hotel Management
Dear Kim, Thank you for providing your feedback. We are sorry to hear that your stay was less than pleasant. We have shared your feedback with the leadership team as a way of improving on the product we offer. Again, our apologies and have a wonderful day. Latesha S
by A verified traveler
Posted 19 Mar 2024
Walls are very thin. Could hear people above us talking.
Comment from Hotel Management
20 Mar 2024 by GM, Hotel Management
Dear Barbara, Thank you for taking the time to provide you feedback. We apologize for the noise but hope you overall enjoyed your stay. Thank you again,Latesha S
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by GM, Hotel Management
Dear Rebecca, Thank you for taking the time to provide your feedback. We appreciate your business. Have a wonderful day. Latesha S
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by GM, Hotel Management
Dear David, Thank you for taking the time to provide your feedback. We are pleased to hear that you enjoyed your stay with us. Thank you again for allowing us to accommodate you during your stay. Warm Regards,Latesha S
