Ratings based on 898 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
16 May 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. We are delighted about the service we provided to you during your stay. Thank you for being a loyal member and we hope your travels bring you back to the area soon.
by A verified traveler
Posted 8 May 2024
Quick and easy check in. The employees were all very friendly and made us feel welcome. The property grounds and our room were very clean. Look forward to staying here in the future!
Comment from Hotel Management
9 May 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for completing our survey. We are happy about your experience at the property. Thank you for being a loyal member and we hope your travels bring you back to the area soon.
by A verified traveler from Alpharetta
Posted 28 Apr 2024
Hard to know anything about the property our check-in was delayed 2 1/2 hours even though we arrived past the 4:00p check-in time. Had a concert to attend so we had to leave. The notification that our room was ready came at 7:45p.
Comment from Hotel Management
1 May 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. We apologize about the issues that occurred during checkin. We are working to address the issues so this will be an isolated incident. Thank you for staying with us and we hope your travels bring you back to the area soon.
by A verified traveler
Posted 20 Apr 2024
This staff at this location was very professional & friendly. The property is a little older & the bathrooms need to be updated.
My television was old & did not work well. I called the front desk & was eventually moved to another room for a better television. The maintenance guy was really nice.
Comment from Hotel Management
23 Apr 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. Our leadership team is aware of the issues and we are working to address those concerns. We hope you travels bring you back to the area soon.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for the excellent rating you provided for our hotel. This feedback will be shared with our staff as a teachable moment. Thank our for being a loyal member.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
18 Apr 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. We appreciate your five rating. We are delighted about your positive feedback and we hope your travels bring you back to the area soon.
by A verified traveler from Reidsville
Posted 9 Apr 2024
This is a nice hotel. Big negative, hiding fees. These should simply be included in listed price and not added after. This is unethical marketing. Expedia shoud address this with all hotels that charge standard extra fees, and demand that be listed beside the price for the hotel. $25 for parking and $25 for blah, blah, blah you find out when you check in. All prices listed should just be $50 more. I am a Marriott member, platinum expedia traveller and will not stay here again although the hotel is convenient to my frequent travel and a nice hotel.
Comment from Hotel Management
9 Apr 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, we apologize about the misunderstanding about our fees. We do charge a ten dollar parking fee at our hotel for overnight parking. We apologize for any inconvenience this may have caused.
by A verified traveler
Posted 26 Mar 2024
Comment from Hotel Management
27 Mar 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. We appreciate the five star review it really means a lot. We are delighted about the service we were able to provide for you during your stay. We hope you will stay with us in the future.
by A verified traveler
Posted 25 Mar 2024
Very spacious room with large and comfortable double bed. Everything in room such as fridge and microwave plus laundry facilities nearby was very useful and much appreciated. Very good value for the price we paid. All staff were excellent. We shall stay in a Marriott hotel again.
Comment from Hotel Management
27 Mar 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. We appreciate your positive review about our hotel and our staff. Thank you for being a loyal member and we hope your travels bring you back to the area soon.
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
15 Mar 2024 by Macon Marriott Staff, Hotel Management
Dear Valued Guest, thank you for taking the time to complete our survey. We are delighted that you had a wonderful experience during your stay. We hope you will choose to stay with us again when your travels bring you back to the area.
