Ratings based on 764 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carroll
Posted 14 Jun 2024
Beds were comfortable.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Christian,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to provide more details on how we can improve. We value your feedback and hope to better serve you in the future.
by A verified traveler
Posted 8 Jun 2024
Great stay
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Mary,We are delighted to hear that you had a great stay with us. Guest satisfaction is our top priority, and we appreciate your positive feedback. If you have any further comments or suggestions, please feel free to contact our management team. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 30 May 2024
everything
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello gerald,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with our team for improvement. Thank you for choosing our hotel and we hope to welcome you back in the future.
by A verified traveler
Posted 19 May 2024
The only issue we had is the hotel not having a crib to offer for my one year old.
Comment from Hotel Management
21 May 2024 by Manager, Hotel Management
Hello Paige, We apologize for any inconvenience caused by the unavailability of a crib during your stay. Your feedback is appreciated and will be shared with our team for future improvements in our amenities. Thank you for bringing this to our attention.
by A verified traveler
Posted 18 May 2024
Clean comfortable and safe.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Michelle,We are glad to hear you found our hotel clean, comfortable, and safe. Your feedback is important to us as we strive to provide a positive experience for all our guests. Thank you for choosing to stay with us.
by A verified traveler
Posted 13 May 2024
Clean and comfortable room. Friendly helpful staff. The fitness room could use some TLC though, damage to walls floors and equipment.
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Michelle, Thank you for your feedback on our clean and comfortable rooms and friendly staff. We appreciate you bringing the fitness room concerns to our attention and will address them accordingly to enhance the guest experience.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Manager, Hotel Management
Hello Paul, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 10 Apr 2024
The staff were friendly and helpful. Breakfast was good and the eating area was clean. The room was pretty clean but the bed was a little saggy and lumpy and the sheets were worn. Overall a good experience.
Comment from Hotel Management
12 Apr 2024 by Manager, Hotel Management
Hello Naomi,We are pleased to hear that you found our staff friendly and enjoyed our breakfast offerings in a clean environment. While we appreciate your feedback on the room, we're glad to know you had a good overall experience during your stay with us.
by A verified traveler
Posted 1 Apr 2024
Nice
Comment from Hotel Management
1 Apr 2024 by Manager, Hotel Management
Hello Kenneth,We appreciate your positive feedback and are glad you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing to stay at our hotel!
