Ratings based on 609 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
I normally use this property when I come to Macon it’s easy and clean. This visit not so much. The only ice machince in the hotel was broken. The TV in the (311)room was not working, they did come and fix that. I may try it again however the hotel across the street may also get a try.
by A verified traveler
Posted 13 Jun 2024
It was nice and clean
Comment from Hotel Management
14 Jun 2024 by Avid Manager, Hotel Management
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay and found our accommodations nice and clean. Providing a comfortable and welcoming environment for our guests is always our top priority. We hope to have the pleasure of hosting you again soon! If there's anything specific you loved about your stay or any suggestions for improvement you'd like to share, we'd love to hear them.
by A verified traveler
Posted 13 Jun 2024
Ice maker broken , pool closed.
pet fee never disclosed during reservation.
Comment from Hotel Management
13 Jun 2024 by Avid Manager, Hotel Management
I'm sorry to hear about your experience at our hotel. We apologize for the inconvenience caused by the broken ice maker and the closure of the pool during your stay. Regarding the pet fee, we regret any misunderstanding and will ensure that this information is clearly disclosed during the reservation process in the future. Your feedback is valuable to us, and we will take steps to address these issues to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 10 Jun 2024
I truly appreciate the kindness of all staff members. I just stayed one night. It makes a difference. I will return again --if i have to stop by Macon ever :)
Comment from Hotel Management
12 Jun 2024 by Avid Manager, Hotel Management
Thank you so much for your kind words! We're delighted to hear that you had a pleasant experience during your brief stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that their kindness made a positive difference for you. We would be thrilled to welcome you back anytime you find yourself in Macon, whether it's for another quick stopover or a longer visit. Your support means the world to us, and we look forward to the opportunity to host you again in the future! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!
by A verified traveler
Posted 7 Jun 2024
Great hotel and seevice
Comment from Hotel Management
8 Jun 2024 by Avid Manager, Hotel Management
Thank you so much for your glowing review and for rating us a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic experience during your stay with us.Our team works hard to ensure that every aspect of your visit exceeds your expectations, so it's incredibly rewarding to receive such positive feedback. We're delighted that you enjoyed your time with us and that we were able to provide you with exceptional service and accommodations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, please don't hesitate to let us know. See you again soon!
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Avid Manager, Hotel Management
Thank you so much for your glowing review and for rating us a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic experience during your stay with us.Our team works hard to ensure that every aspect of your visit exceeds your expectations, so it's incredibly rewarding to receive such positive feedback. We're delighted that you enjoyed your time with us and that we were able to provide you with exceptional service and accommodations.We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. If there's anything specific you loved about your stay or anything we can do to make your next visit even better, please don't hesitate to let us know. See you again soon!
by A verified traveler
Posted 2 Jun 2024
Room is clean and the staff is friendly. For the price this hotel can not be beaten!
Comment from Hotel Management
4 Jun 2024 by Avid Manager, Hotel Management
Dear Christopher,Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you found our rooms to be clean and our staff to be friendly. Providing exceptional service and accommodations at an unbeatable price is always our goal, and we're delighted that we were able to exceed your expectations.Your satisfaction is our top priority, and we're grateful for your kind words. We appreciate your patronage and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Christian Washington Operations Manager
by A verified traveler
Posted 2 Jun 2024
Great stay!
Comment from Hotel Management
4 Jun 2024 by Avid Manager, Hotel Management
ChatGPTThank you for taking the time to share your feedback! We're glad to hear that you had a positive experience overall during your stay. Your rating of 4 out of 5 is greatly appreciated, and we're delighted that you enjoyed your time with us. We're always striving to make improvements, so if there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back again soon for an even better experience!
by A verified traveler from Defiance
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Avid Manager, Hotel Management
ChatGPTThank you for taking the time to share your feedback! We're glad to hear that you had a positive experience overall during your stay. Your rating of 4 out of 5 is greatly appreciated, and we're delighted that you enjoyed your time with us. We're always striving to make improvements, so if there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back again soon for an even better experience!
by A verified traveler
Posted 30 May 2024
First time staying there and was nicely surprised. Just what we needed for a quick overnight on our way to Florida. Very clean and the staff was very helpful.
Comment from Hotel Management
1 Jun 2024 by Avid Manager, Hotel Management
ChatGPTWe're thrilled to hear that your first stay with us exceeded your expectations! It's fantastic that our accommodations were just what you needed for your quick overnight stop. Maintaining cleanliness and providing excellent service are always our top priorities, so it's wonderful to know that you found our facilities clean and our staff helpful. We hope you had a smooth journey to Florida, and we look forward to welcoming you back whenever your travels bring you our way again!
