Ratings based on 262 Verified Reviews

3.2 out of 5
66% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Jun 2024
You never know what you’re going to get with America’s Best Value. We’ve stayed in some that were 4 star and some that should be 1 star. The room here was ok but the parking area and beyond was horrendous. They welcomed dogs but had no grass anywhere for them to do their business. I clean up after my dogs so that would be an issue. If this were in the city, there’s no way I would have got past the outside.
3 out of 5
by A verified traveler

Posted 15 Jun 2024
I found about 30 dead bugs from in the shower, window seal, and on the floor. I personally will never stay here again.
4 out of 5
by A verified traveler

Posted 14 Jun 2024
Good for price. electric power went out several hours storm related so would have been better if we had lights
5 out of 5
by A verified traveler

Posted 28 May 2024
Nice accommodations at a very god price. Very clean and quiet.
1 out of 5
by A verified traveler

Posted 21 May 2024
There was bugs in our room and in our bathroom. It smelt like somebody was in there smoking a cigarette right before we entered. I asked to change rooms and they insisted that they have no other rooms but the hotel wasn’t packed at all. Then when I asked for a refund they gave me a hard time and told me they can’t help me at all so I had to reach out to Expedia to help me..
Comment from Hotel Management
24 May 2024 by Guest Relations, Hotel Management
Dear Tyler,What you've described is far from the experience we want our guests to have. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further so that improvements can be made where necessary. In addition, if you're still encountering any billing concerns, we encourage you to reach out to the third-party site you booked with. While we apologize for any inconvenience regarding this matter, they will be the best ones to assist you. Thank you, and we hope you will consider giving us another chance soon.
4 out of 5
by A verified traveler

Posted 13 May 2024
Owners/Managers we're really nice. You can see they care about their business and property. They are improving things as they are able. Beautiful flowers were planted to greet guests, as you came up to the lobby. They were helpful in answering questions. Room was very clean. Bed was comfortable. Shower worked great. Hot water, etc.
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Everything this was our second stay
5 out of 5
by A verified traveler

Posted 25 Mar 2024
I found the whole visit quite nice and enjoyable
3 out of 5
by A verified traveler

Posted 11 Mar 2024
Building was old and very dated. Bathroom was dirty. Did not that feel safe in the area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024