Ratings based on 570 Verified Reviews
2.1 Room cleanliness
2.6 Service & staff
2.3 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2022
by A verified traveler
Posted 18 Jan 2022 on Orbitz
The front desk guy was super nice and helpful....the whole entire room was filthy and there's a rat family living in the room....
Comment from Hotel Management
21 Jan 2022 by Guest Relations, Hotel Management
Dear Joni,
Though we're proud our front desk team served you well, we are heartbroken to hear about the condition of your room. There is certainly no excuse for such, and we will ensure that the respective teams give your room the necessary attention. We know we can do better than this, and we want nothing more than another chance to prove it the next time you're in Macon.
by A verified traveler
Posted 6 Jan 2022 on CheapTickets
Infested with roaches. roaches were everywhere and tons of them. Shower did not get hot.
by A verified traveler
Posted 5 Jan 2022 on Hotels
by A verified traveler
Posted 3 Jan 2022
by A verified traveler
Great Price to Sleep
Posted 30 Dec 2021 on HotelsWasn't the cleanest but was not unacceptable. Towels were clean but they were stained. Bathroom walls were clean but could use repair. Carpet stained. I saw only a few ants, but I even get ants in my house sometimes. My room was quiet, and the bed was comfortable. The refrigerator and TV worked. Price was great and 11 am check out was a huge plus.
by A verified traveler
Nasty
Posted 29 Dec 2021 on Hotelsby A verified traveler
Posted 28 Dec 2021
It was a very poor rated hotel all the way around
Comment from Hotel Management
3 Jan 2022 by Guest Relations, Hotel Management
Dear Derek,
We appreciate every bit of feedback as it helps us to make our service all the better. In an effort to improve, we'd love to hear from you about the aspects of your stay that could have been improved. It would be our pleasure to welcome you back in the future, and we hope to see you again the next time you're in town.
by A verified traveler
Unprofessional and dirty
Posted 28 Dec 2021 on HotelsThe people are very unprofessional. And speaks hardly any english. This probably why they NEVER answer their phones. The place was dirty with cigarette ashes all over, yet I asked for a non smoking room. And the place has roaches. I seen 3. 1 dead 2 alive. No I will not recommend and embarrass myself. The place has potential. Just need the right type of owners. And this is my very honest review. I’m not that hard to please. Just be clean.
by A verified traveler
Posted 28 Dec 2021 on Orbitz
Hot water tap in bathroom was broken so I could not even take a shower. Staff did not even care. The bathroom door was broken also. Room was a big mess. Stay away from this dump!
Comment from Hotel Management
1 Jan 2022 by Guest Relations, Hotel Management
Dear Bulent,
It is disappointing to read about the things you are describing. Please accept our apologies for any issues with your shower, as well as for any cleanliness concerns with your room. Rest assured, we will work to remedy them. Next time, please reach out to the front desk so that we may assist while you're still with us. Thank you for taking a moment to share your thoughts, and we'd welcome another chance to impress you down the line.
