Ratings based on 986 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 May 2024
4 out of 5
by A verified traveler

Posted 15 May 2024
Breakfast wasn’t great, with mostly carbs. Our room was very spacious, and the beds were comfortable. Appreciated the coffee machine, but no cups to put it in. Overall, a nice stay.
Comment from Hotel Management
16 May 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler

Posted 12 May 2024
It was good breakfast was okay
Comment from Hotel Management
13 May 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3 out of 5
by A verified traveler

Posted 11 May 2024
Average
Comment from Hotel Management
11 May 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 3 May 2024
Wonderful
Comment from Hotel Management
3 May 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3 out of 5
by A verified traveler

Posted 1 May 2024
The property was very dated. Old property that hasn’t been updated in a long time! With a seasonal hotel that was almost empty, our room was in a back section with the only window facing a hallway! Staff offered a coupon for a trolley tour that wasn’t available while we were there! We’d have to come back at a later date to use it! We were eligible for a room upgrade and no room upgrades were offered! Overall condition of property is run down! Staff were cordial but not inviting. Very disappointed with this hotel!
Comment from Hotel Management
1 May 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted 29 Apr 2024
I enjoyed my overall stay.
Comment from Hotel Management
29 Apr 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2 out of 5
by A verified traveler

Posted 27 Apr 2024
My sheets were itchy, i got bedbug bites on my arm. The man upfront was not so friendly and some staff were ok. The breakfast was always the same and the room had a musty..
Comment from Hotel Management
27 Apr 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted 26 Apr 2024
The location and cleanliness was excellent
Comment from Hotel Management
27 Apr 2024 by Guest Services, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
1 out of 5
by A verified traveler

Posted 24 Apr 2024
Would never stay here again. Rude staff.
Comment from Hotel Management
25 Apr 2024 by GUEST SERVICES, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.