Ratings based on 746 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Perrysburg
Posted 30 May 2024
Literally walk off the ferry and you're there. We had a dock facing room which was quite nice, albeit loud as the ships sound their horn each time they leave the port. This hotel is centrally located and everything is within walking distance. The staff was absolutely excellent and each day, we were given a few small treats to enjoy and a bottle of wine was in our room when we checked in. The was our first time on the island and we will definitely stay here again.
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Dear Gregory,Thank you for the lovely review! We're glad our friendly staff and central, walkable location added to your experience. It's also great to hear that you enjoyed the views and treats. Please come see us again soon at Bicycle Street Inn & Suites and Waterfront Collection.
by A verified traveler
Posted 30 May 2024
Beautiful, clean room with great view. Only complaint with the entire stay was the fact that staff gave us a hard time about leaving our overnight bags at the hotel until we caught the ferry home.
Comment from Hotel Management
31 May 2024 by General Manager, Hotel Management
Dear Susan,Thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection, and for sharing your review. We are pleased that our standard of cleanliness and beautiful views met the mark for you during your recent stay. However, we regret to hear about the issue with your bags and service. This concern will be addressed promptly, and we appreciate you bringing this to our attention. We look forward to welcoming you back soon for another memorable visit!
by A verified traveler
Posted 28 May 2024
Honestly everything was great!
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Dear Sayra,We're thrilled you had a fantastic experience at Bicycle Street Inn & Suites and Waterfront Collection! Your positive feedback truly brightens our day, and we can't wait to welcome you back for another wonderful experience!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Bicycle Street Inn & Suites Front Desk, Hotel Management
Thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection. We look forward to welcoming you back again soon!
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
26 May 2024 by Bicycle Street Inn & Suites Front Desk, Hotel Management
Thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection. We look forward to welcoming you back again soon!
by A verified traveler
Posted 20 May 2024
I thought I had waterfront room, but ended up with street view!
Comment from Hotel Management
22 May 2024 by General Manager, Hotel Management
Dear Bonita,Thank you for sharing your comments with us. We are sorry to hear about any confusion regarding your room assignment. Thank you, and we hope to have the opportunity to show you an even better experience in the future.
by A verified traveler
Posted 19 May 2024
Beautiful water front balcony. Convenient location to everything in downtown area.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Norma,Thank you for staying with us at Bicycle Street Inn & Suites and Waterfront Collection! We are pleased to learn how much you appreciated our waterfront property and that you were able to take full advantage of our historic downtown location. Next time you are looking for a holiday away from home, we hope you will keep us in mind!
by A verified traveler
Posted 17 May 2024
Convenient to ferry drop off! We loved our balcony view of the harbor. Stayed mid- May, so crowds low and noise was surely less than in summer months.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Deborah,Thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection and for sharing your experience! We're thrilled you enjoyed the convenience of our historic location and appreciated the lovely balcony view of the harbor. It's delightful that you had such a pleasant time, and we can't wait to welcome you back for another relaxing visit.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
18 May 2024 by Bicycle Street Inn & Suites Front Desk, Hotel Management
Thank you for choosing Bicycle Street Inn & Suites, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 15 May 2024
Great location on Mackinac island.
Staff have super
Room is clean and quiet
Would come back
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Judy,Thank you for taking the time to provide your kind review of Bicycle Street Inn & Suites and Waterfront Collection. We are thrilled to hear you enjoyed our great location on Mackinac Island, our charming staff, and a clean and quiet room. These are all key ingredients for a relaxing stay, and we are happy to have provided them. Thank you for choosing us, and we look forward to welcoming you back again soon.
