Ratings based on 741 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
I thought I had waterfront room, but ended up with street view!
by A verified traveler
Posted 19 May 2024
Beautiful water front balcony. Convenient location to everything in downtown area.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Norma,Thank you for staying with us at Bicycle Street Inn & Suites and Waterfront Collection! We are pleased to learn how much you appreciated our waterfront property and that you were able to take full advantage of our historic downtown location. Next time you are looking for a holiday away from home, we hope you will keep us in mind!
by A verified traveler
Posted 17 May 2024
Convenient to ferry drop off! We loved our balcony view of the harbor. Stayed mid- May, so crowds low and noise was surely less than in summer months.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Deborah,Thank you for choosing Bicycle Street Inn & Suites and Waterfront Collection and for sharing your experience! We're thrilled you enjoyed the convenience of our historic location and appreciated the lovely balcony view of the harbor. It's delightful that you had such a pleasant time, and we can't wait to welcome you back for another relaxing visit.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
18 May 2024 by Bicycle Street Inn & Suites Front Desk, Hotel Management
Thank you for choosing Bicycle Street Inn & Suites, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 15 May 2024
Great location on Mackinac island.
Staff have super
Room is clean and quiet
Would come back
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear Judy,Thank you for taking the time to provide your kind review of Bicycle Street Inn & Suites and Waterfront Collection. We are thrilled to hear you enjoyed our great location on Mackinac Island, our charming staff, and a clean and quiet room. These are all key ingredients for a relaxing stay, and we are happy to have provided them. Thank you for choosing us, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 14 May 2024
Great location. Improperly prepared room. No coffee cups. Insufficient seating and lighting.
Comment from Hotel Management
15 May 2024 by General Manager, Hotel Management
Dear David,Your five-star rating means the world to us, and we're so happy to know that our prime location was perfect for your needs. Your feedback regarding our accommodations is gratefully received, and we'll be sure to keep all of your comments in mind for the future. Please consider joining us again soon; we're confident that we can deliver an even better stay.
by A verified traveler from New York
Posted 7 May 2024
Clean, quiet, and nice. Hot shower, comfortable, 1 minute from pier plus shops and restaurant, lovely room and services. Excellent!
Comment from Hotel Management
9 May 2024 by General Manager, Hotel Management
Dear Ida,Thank you for your glowing review of Bicycle Street Inn & Suites and Waterfront Collection. We sincerely appreciate all your kind compliments. Come back and see us soon!
by A verified traveler
Posted 3 May 2024
Nice clean hotel. Rooms are very spacious. Located right next to the Sheplers dock . Close to the main market and restaurants
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Dear Puneet,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests! Receiving recognition for our impeccable accommodations is always appreciated as well. Thank you for your perfect rating, and we hope you return soon!
by A verified traveler
Posted 1 May 2024
Location was great, staff was friendly and accomodating. We would stay again. Invest in a small vending machine (or mini bar with snacks) for hotel guests only.
Comment from Hotel Management
3 May 2024 by General Manager, Hotel Management
Dear Shawn,Thank you for taking the time to provide your review of Bicycle Street Inn & Suites and Waterfront Collection. Being the most recent to historic Mackinac Island, your recommendation brings joy to our hearts. We are delighted to hear you enjoyed the convenient location and found our staff friendly and accommodating. Your feedback regarding vending machines is appreciated as we look to make future improvements. We look forward to your next stay with us soon!
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
20 May 2024 by Bicycle Street Inn & Suites Front Desk, Hotel Management
Thank you for choosing Bicycle Street Inn & Suites, and we look forward to welcoming you back again soon.
