Ratings based on 272 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 8 May 2024
The property was very dated and looked untidy. I could hear both my neighbors verly clearly through the wall.
5 out of 5
by A verified traveler

Posted 15 Mar 2024
Rooms are very nice and clean
5 out of 5
by A verified traveler

Perfect!

Posted 25 Jan 2024 on Hotels
I have stayed at the Shakespeare before and it is very well maintained and clean, nice size room, very comfortable bed! It has everything you need and a good location, a walk to the Caneland Central Mall, also the room is very quiet with no street noise! Very good price on the room!
5 out of 5
by A verified traveler

Posted 17 Jan 2024 on Wotif
I was travelling and Mackay was my half way stop. It is in a quiet area, clean with helpful staff. Could not fault it. Just what I needed. I found a great place for dinner within easy walking distance. 🙌
3 out of 5
by A verified traveler

Posted 17 Jan 2024
Curtains did not close and we had some ants in the room
5 out of 5
by A verified traveler

Posted 13 Jan 2024
Excellent property to stay at highly recommend !
5 out of 5
by A verified traveler

Posted 2 Jan 2024 on Hotels
Amazing
5 out of 5
by A verified traveler

Posted 1 Jan 2024 on Wotif
Good price, included light breakfast airport shuttle. Pool, large one bedroom units.
5 out of 5
by A verified traveler

Posted 25 Dec 2023 on Hotels
As always never disappoint and very happy with the place. Been there and stayed there more than 4 times this year alone and everytime visiting Mackay will always be staying there. Price is reasonable and suitable for both families or business.
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Always friendly and great service every time I stay there.