Ratings based on 848 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Gorgeous hotel! We received a room upgrade to a beautiful suite with balcony. Staff has really helpful. Totally recommended! Likely one of the best hotels in Machu Picchu city at a very reasonable price.
5 out of 5
by A verified traveler

Posted 20 May 2024
One of the most beautiful places I’ve ever been. The suite with Mountain View was so gorgeous I just never wanted to leave. Bed was comfortable. Everything was clean. The jetted tub was luxurious, as were the fluffy bath robes that came with the room. You could hear the nearby river as you drifted off to sleep. The staff was incredibly accommodating, friendly and enthusiastic. They let us leave our luggage with them until check in since our train arrived early, then let us leave the luggage again after checkout and sent it down to the station for us when our train was set to leave so we didn’t have to walk up the hill again to retrieve it. The breakfast was better than any hotel I’ve stayed in. Overall, one of the best experiences I’ve had in a hotel. Well worth the price.
5 out of 5
by A verified traveler

Posted 16 May 2024
Very clean. Staff is amazing. Great breakfast selection.
5 out of 5
by A verified traveler from San Francisco

Posted 14 May 2024
Very clean, newly remodeled rooms, excellent staff and breakfast was good.
5 out of 5
by A verified traveler

Posted 12 May 2024
Our stay was amazing and the breakfast was so good! The staff members were attentive, kind, and professional. I would recommend this place to any one looking for a beautiful place to stay
5 out of 5
by A verified traveler

Posted 12 May 2024
Friendly staffs and great breakfast.
5 out of 5
by A verified traveler from ROCHESTER

This traveler left a rating score only Posted 15 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2024
4 out of 5
by A verified traveler

Posted 1 Apr 2024
There was some construction going on in the airport and hotel meticulously arranged another accommodation and also gave a free dinner at their Cusco hotel
5 out of 5
by A verified traveler from north bay village

Posted 19 Jan 2024
Very nice staff