Ratings based on 168 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
A solid option if you have to spend a night or two in aguas calientes. Comfortable beds and a very helpful and welcoming staff. Unfortunately my room had a habit of locking itself and i then had to go to the front desk to get them to unlock it. The bathroom inside the room did the same thing so I was unable to use the restroom during the night. The noise from the train can be loud to some but quiets down during the night (and is somewhat unavoidable). The staff were so helpful though and let me relax in the upper patio after checking out and even hang clothes to dry up there too.
by A verified traveler
Posted 20 May 2024
Good location and nice scenery
by A verified traveler
Posted 20 May 2024
I would never recommend this property to anyone!!!
First, NO WHERE on their page do they mention you must take a train to get there. They do say they have a 24/7 front desk to help you, however I barely saw them! I was so lucky to find strangers to help me with the train.
The sanitary conditions are appalling!
-My two tiny pillows reeked of mildew and were stained
-The room smelled of rotten wood and other mysterious odors that drifted in from the HOLE in the wall by the shower head (you could see sky)
-The furniture had water stains
-Staff seemed irritated when I asked for an extra towel so I could mop the floors after showers since water gets everywhere
-fixtures in the bathroom and pipes are rusty
-The TV didn’t work
Worst of all the walls are paper thin and they have a bar upstairs that you can hear every movement! The last night I stayed they started blaring music, constantly shouting, playing my pool etc. I asked politely a couple of times if they could quiet down or when it closed. This all continued well after 10pm when people are trying to sleep!
Please avoid!
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 21 Apr 2024
Ce fut extraordinaire en incluant notre hôte Joseph!
Comment from Hotel Management
20 May 2024 by Michael , Hotel Management
Gracias por su apreciación , espero volverlo a hospedar en una próxima oportunidad
by A verified traveler from Cochrane
Posted 20 Apr 2024
Very clean and well kept hostel. Breakfast is good and very close to everything around. I would come back to this hostel if i will visit MP next time.
Comment from Hotel Management
20 May 2024 by Michael , Hotel Management
Gracias por su apreciación, fue un placer atenderlos
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
20 May 2024 by Michael , Hotel Management
Gracias
by A verified traveler
Posted 30 Nov 2023
The place was in a good location and the staff was really helpful
by A verified traveler
Posted 31 May 2023
Good price for hostel, water was warm but not hot. Toilet would run if you didn’t jiggle the handle and toilet would leak if you didn’t stop it. Staff was able to fix it. Breakfast was adequate and included which was nice especially for the price. Bedding was comfortable and clean. Only thing I really wanted was hotter water, that would be the only thing stopping me from going back.
by A verified traveler
Posted 25 Apr 2023
