Ratings based on 781 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
19 May 2024 by Casa Andina, Hotel Management
Dear Vaishnavi,Thank you, for your review of us. We appreciate your feedback and we are more than glad to read this nice review from you, we work driven by a great customer service and your comment help us to keep it that way. We are proud to have an excellent team of collaborators with a great vocation for service. We hope to welcome you back soon.Kind regards,Andrea Nuñez Manager Hotel
by A verified traveler
Posted 5 Apr 2024
It is a basic property. It is right outside of the train tracks so every time a train passes it fet like, well, a train passing outside your window. Thesmell from the drain permeates the whole room. The staff are nice.
Comment from Hotel Management
8 Apr 2024 by Casa Andina, Hotel Management
Hello Mostafa, Thank you for taking the time to write about your experience with us We sincerely regret not having was able to meet your expectations on this occasion. Likewise, we will take note of your observations and we will work to improve in this aspect. We wait to be able to receive you at the next opportunity and give you the experience you deserve. Kind regards, Andrea Nuñez Hotel Manager
by A verified traveler from Fairfax
Posted 4 Apr 2024
It's fine to just spend the night and head up to Machu Picchu the next morning.
Comment from Hotel Management
8 Apr 2024 by Casa Andina, Hotel Management
Dear Roberto,Thank you, for your review of us. We appreciate your feedback and we are more than glad to read this nice review from you, we work driven by a great customer service and your comment help us to keep it that way. We hope to welcome you back soon.Kind regards,Andrea Nuñez Manager Hotel
by A verified traveler
Posted 31 Mar 2024
It was all good
Comment from Hotel Management
1 Apr 2024 by Casa Andina, Hotel Management
Dear Kianoush, Thank you for taking the time to write about your experience with us. We are very happy to know that you had an excellent experience in our hotel At Casa Andina. We are proud to have an excellent team of collaborators with a great vocation for service. It will be a pleasure to be at your service again. Kind regards, Andrea Nuñez Hotel Manager
by A verified traveler
Posted 31 Mar 2024
Thanks for staff support! Excellent option in machupichu
Comment from Hotel Management
8 Apr 2024 by Casa Andina, Hotel Management
Dear Katty,Thank you, for your review of us. We appreciate your feedback and we are more than glad to read this nice review from you, we work driven by a great customer service and your comment help us to keep it that way. We are proud to have an excellent team of collaborators with a great vocation for service. We hope to welcome you back soon.Kind regards,Andrea Nuñez Manager Hotel
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Casa Andina, Hotel Management
Dear Guest, Thank you for taking the time to write about your experience with us. We are very happy to know that you had a good experience in our hotel At Casa Andina. We are proud to have an excellent team of collaborators with a great vocation for service. It will be a pleasure to be at your service again. Kind regards, Andrea Nuñez Hotel Manager
by A verified traveler
Posted 17 Mar 2024
What a great place to stay while visiting Machu Picchu!
Comment from Hotel Management
18 Mar 2024 by Casa Andina, Hotel Management
Dear Jay, Thank you for taking the time to write about your experience with us. We are very happy to know that you had an excellent experience in our hotel At Casa Andina. We are proud to have an excellent team of collaborators with a great vocation for service. It will be a pleasure to be at your service again. Kind regards, Andrea Nuñez Hotel Manager
by A verified traveler
Posted 21 Feb 2024
Good
Comment from Hotel Management
26 Feb 2024 by Casa Andina, Hotel Management
Dear Bryan, Thank you for taking the time to write about your experience with us. We are very happy to know that you had an excellent experience in our hotel At Casa Andina. We are proud to have an excellent team of collaborators with a great vocation for service. It will be a pleasure to be at your service again. Kind regards, Andrea Nuñez Hotel Manager
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Posted 7 Feb 2024 on Hotels
Comment from Hotel Management
26 Feb 2024 by Casa Andina, Hotel Management
Dear Benita, Thank you for taking the time to write about your experience with us. We are very happy to know that you had an excellent experience in our hotel At Casa Andina. We are proud to have an excellent team of collaborators with a great vocation for service. It will be a pleasure to be at your service again. Kind regards, Andrea Nuñez Hotel Manager
