Ratings based on 55 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Feb 2024
Don't confuse this hotel with Oro Verde!!
Comment from Hotel Management
24 Feb 2024 by Michelle Andrade, Hotel Management
Dear Mr. Russell,We belong to the Oro Verde Hotel chain with a different, comfortable concept, with trained staff to meet your requirements.We are very sorry for not having met your expectations.Cordially,Michelle AndradeFront Desk Supervisor
by A verified traveler
Posted 3 Jan 2024
Staff was great.
Needs better parking
Comment from Hotel Management
24 Feb 2024 by Michelle Andrade, Hotel Management
Estimado Sr. Almeida, Tenemos disponible un parqueadero con seguridad y a cielo abierto, donde puede dejar su vehículo. Lo esperamos en una próxima oportunidad para atenderle como usted merece!! Muchas gracias por su calificación. Cordialmente, Michelle AndradeFront Desk Supervisor
by A verified traveler
Posted 14 Oct 2023 on CheapTickets
excellent service and very clean
Comment from Hotel Management
24 Oct 2023 by MICHELLE ANDRADE, Hotel Management
Estimado Sr. Sanchez, Muchas gracias por su calificación. Cordialmente, Michelle AndradeFront Desk Manager
by A verified traveler
Posted 1 Oct 2023 on Hotels
Comment from Hotel Management
24 Oct 2023 by MICHELLE ANDRADE, Hotel Management
Estimado Sr. Franklin, Muchas gracias.
by A verified traveler
Posted 25 Jun 2023 on Hotels
Comment from Hotel Management
23 Jul 2023 by MICHELLE ANDRADE, Hotel Management
Estimado Sr. Eddy, Muchas gracias por su calificación, esperamos vuelva pronto. Cordialmente, Michelle AndradeFront Desk Manager.
by A verified traveler
Posted 17 Feb 2023
The hotel has no garage, the cars stay outside, my spare tire was stolen. There is a construction noise all day from 8 :00H until 17:30 H. In the restaurant there was no mineral water or diet sodas. overall, a bad experience.Do NOT recomend the hotel.
Comment from Hotel Management
24 Feb 2024 by Michelle Andrade, Hotel Management
Estimado Sr. Verhagen, Lamentamos no hayamos podido cumplir con sus expectativas, esperamos nos pueda visitar pronto, conocerá areas renovadas, habitaciones nuevas con el confort y la calidad de Hoteles Oro Verde. Ya la construcción de al lado esta culminada, por lo que no hay ruidos externos o internos molestos. Cordialmente, Michelle AndradeFront Desk Supervisor
by A verified traveler
Posted 25 Jan 2023 on Hotels
by A verified traveler
Posted 7 Jan 2023
Tuvimos un problema a la hora del chequeo, ya que no hubo luz ese día y no pudimos ingresar a la hora esperaba al hotel. De ahí todo bien
Comment from Hotel Management
10 Jan 2023 by Angelo Front Desk, Hotel Management
Estimada Srta ElizabethPedimos disculpas por las molestias ocasionadas, esto ocurrio porque estabamos en un mantenimiento general, esperamos poder recibirle en una proxima ocasion de la mejor manera en su proxima visitaSaludos cordiales
by A verified traveler
Posted 30 Nov 2022
Comment from Hotel Management
24 Feb 2024 by Michelle Andrade, Hotel Management
Estimada Srta. Terreros, Agradecemos su calificación perfecta, esperamos nos visite pronto. Cordialmente, Michelle AndradeFront Desk Supervisor
by A verified traveler
Posted 29 Nov 2022
It is a nice place. Very clean and the service was great.
Comment from Hotel Management
10 Jan 2023 by Angelo Front Desk, Hotel Management
Thank you very much for your comments, we hope to receive you again
