Ratings based on 219 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2023 on Orbitz
The Hotel is in a nice area, but because of a new building construction going on across the street, it was very noisy.
My TV room Netflix was not working, neither the A/C and the drain in the shower. Pool area is small and the pool water was very dirty.
Unfortunately I didn’t have a good experience.
by A verified traveler
Great place to stay!
Posted 18 Sep 2020 on HotelsThe hotel is modern, very clean and all the services were well done. The room has a great ocean view and so is the restaurant. I totally recommend this hotel.
by A verified traveler from Harrison, TN USA
Posted 27 Nov 2019 on Orbitz
Everything was great, the staff, the hotel. I would recommend to any one.
Comment from Hotel Management
2 Dec 2019 by Concierge, Hotel Management
Hi GilsaFacchini,
Thank you for evaluating us. We hope you can return soon to experience a new experience with us.
Hugs and see you soon!
Brisa Network Concierge
by A verified traveler
Posted 16 Mar 2019
Comment from Hotel Management
29 Apr 2019 by Comentári, Hotel Management
Caríssimo!
Lamentamos, mas não iremos nos pronunciar por que nada foi exposto nesta avaliação.
Abraços!
Concierge da Rede Brisa
by A verified traveler
Bad Service with great view
Posted 7 Mar 2019 on HotelsThis Hotel is weird from the check in to checkout. Starting with front desk location. When I arrived at front desk there were 3 employees talking. Although they saw all our luggage etc, after one or two minutes one of them asked "what I needed"? No good morning, nothing.
He started my check in but left the place, after few seconds other guy took over and finish it. He did not gave me any information about the hotel amenities as well as breakfast location, parking etc. I figured it out by my self. "!!GREAT WELCOME!!!"
During my stay, they continued without "good morning" or a smile. Pretty unprofessional and rude.
The room is very small, the shower has a weird door configuration that only allows skinny person. Even for a 160 pound guys it tight.
To be fair I should mention the fantastic view of the ocean.
I away stay on the BestWestern close with them, decided to try. Definitively it was a bad try.
Comment from Hotel Management
1 Apr 2019 by Concierge, Hotel Management
Dear Jose,
Thank you for giving us an opportunity for improvement, so we can always improve ourselves and offer our guests the best experience possible. Sorry for what happened, this is not our standard of quality and service. We have already directed you to a training session. We apologize for what happened and for such oversights do not happen again, our entire team was guided. We look forward to welcoming you on a next visit to the city!
Regards,
Brisa Network Concierge
by A verified traveler
Muito Bom!
Posted 6 Feb 2024 on Hotels Excelente hotel. tudp novo, ótimas instalações, em frente a praia.
by A verified traveler
Posted 4 Feb 2024 on Hotels
Hotel localizado na Praia da Pajuçara. Quartos clean, amplos e. On vista parcial mar. Café da manhã muito bom , lugar que é servido apertado . Assim como s piscina que fica na cobertura . Falta de flexibilidade no check in/out . Tivemos que esperar duas horas para entrar e não conseguimos nem mediante pagamento de taxa um late check out , que faria toda diferença pois nosso voo era 19:30.
by A verified traveler
Posted 20 Jan 2024 on Hotels
by A verified traveler
Posted 19 Jan 2024 on Hotels
by A verified traveler
Posted 15 Jan 2024 on Hotels
Excelente e super indico a todos
