Ratings based on 498 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2023
Comment from Hotel Management
8 Jan 2024 by AM, Hotel Management
尊敬的賓客，感謝閣下給予我們一次於您溝通交流的機會，並指出酒店的不足，如在入住期間遇到任何問題，請隨時與酒店當值經理聯絡解決。在此向您送上我們真誠的歉意。期待閣下下次入住能有不同的體驗。酒店全體員工期待下次能獲得閣下的滿分好評，祝願您和和家人身體健康，幸福美滿！
by A verified traveler
Posted 30 Jun 2023
Nice place, convenient.
Due to alots of people, try to come earlier for check-in as it says 3pm.
Comment from Hotel Management
14 Aug 2023 by Metropark Hotel Macau, Hotel Management
Thank you for your most precious advice. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose Metropark Macau again!
by A verified traveler
Posted 31 May 2023
All met my expectations
Comment from Hotel Management
8 Jan 2024 by am, Hotel Management
尊敬的賓客，非常感謝閣下選擇了澳門維景酒店。很高興見到閣下對酒店的認可。期待閣下的再次光臨。
by A verified traveler
Posted 9 Mar 2023
Comment from Hotel Management
8 Jan 2024 by AM, Hotel Management
尊敬的賓客，非常感謝閣下選擇了澳門維景酒店。很高興見到閣下對酒店的認可。期待閣下的再次光臨。
by A verified traveler
Posted 2 Oct 2020 on Hotels
Comment from Hotel Management
7 Oct 2020 by 澳門維景酒店, Hotel Management
感謝您選擇澳門維景酒店，我們會不斷提升服務的品質，為您帶來更優質的旅居環境！期盼 閣下的再次光臨!
by A verified traveler
Posted 21 Sep 2020 on Hotels
Comment from Hotel Management
7 Oct 2020 by 澳門維景酒店, Hotel Management
感謝您選擇澳門維景酒店，我們會不斷提升服務的品質，為您帶來更優質的旅居環境！期盼 閣下的再次光臨!
by A verified traveler
Posted 28 Aug 2020 on Hotels
Comment from Hotel Management
7 Oct 2020 by 澳門維景酒店, Hotel Management
感謝您選擇澳門維景酒店，我們會不斷提升服務的品質，為您帶來更優質的旅居環境！期盼 閣下的再次光臨!
by A verified traveler
can be better
Posted 27 Jun 2020 on HotelsBed was fine but found hair in the shower area , air conditioner was noisy and smell smoke from the bathroom during mid-night while choosing non-smoking room. I like Macau and wish come again.
Comment from Hotel Management
16 Jul 2020 by Metropark Hotel Macau, Hotel Management
Thank you for choosing Metropark Hotel Macau and your most value opinions. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose Metropark Macau again!
by A verified traveler
Posted 8 May 2020
Pros: Fast check-in & check-out, tidy room, comfortable bed, helpful staffs
Cons: Misleading lift sign, overreacted while handling guest inquiry
Assistant Manager Christine was very professional, took summary action to create and check-in my booking, while receptionist was kept occupying by other guests on the phone. I was told that non-smoking king bed room was not available but she was very helpful to arrange me one. Not to mention, it was a last minute booking.
The elevator sign is misleading. Special thanks to Anna, who took visitors temperature in hotel lobby, came and rendered me assistance actively, when I was vaguely looking for the lift to hotel rooms. Turns out the lift opposite front desk does not reach to hotel room floor but to other facilities.
In-room dining was served by staff Bonnie very politely.
A good experience became a huge DISAPPOINTMENT until my check-out asking for the names of the staffs who helped me. I made it amply clear that it was not a complaint. So far from they refused to provide their names, they were making a fuss over it and the situation suddenly went hostile towards me when it was supposed to be my amicable feedback with compliments.
After several phone calls that night, they finally compromised. I hope they did not randomly pick those names A & B & C just to cater for my request. For those workers who really helped the hotel guests, they deserve the compliments and supports. But the way they handle my request was merely adequate.
Comment from Hotel Management
11 May 2020 by Metropark Hotel Macau, Hotel Management
Thank you for choosing Metropark Hotel Macau and your most value opinions. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose Metropark Macau again!
by A verified traveler
Posted 4 Mar 2020
Comment from Hotel Management
18 Mar 2020 by 澳門維景酒店, Hotel Management
感謝您選擇澳門維景酒店，我們會不斷提升服務的品質，為您帶來更優質的旅居環境！期盼 閣下的再次光臨!
