Ratings based on 113 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024
Nice pool.
by A verified traveler
Posted 4 Feb 2024
This is a great property for a weekend getaway and dive spot. Great pools food is good and decently priced. Accept credit cards at the restaurant. You can park at the resort parking lot and ride a shuttle down to resort.
by A verified traveler
Posted 20 Jan 2024
Fantastic staff. Super helpful and accommodating. Very friendly, very easy to deal with. The property itself is beautiful and very harmonious with surrounding nature. Great views from the dining room and best of all there is a dive shop on premises! The food was delicious as well. A fantastic all inclusive resort and incredible value for the price!
by A verified traveler
Posted 30 Dec 2023
by A verified traveler from Aventura
Posted 11 Jun 2023
The hotel rooms are in desperate need of an upgrade/renovation. The staff were always very nice and friendly.
Comment from Hotel Management
27 Jun 2023 by Nina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Don't go!
Posted 8 Jan 2023 on HotelsI can simply not express how disappointed I was with my stay. First of all the service was none existing and simple instructions to staff was not followed.
Food was slopy and very much below par and not at all a match between the price. They had more or less half of what was on the menu and it was really poor quality. Staff had zero to no training and were less than attentive.
The room was dirty and the shower head was so filled with limescale that more water went to the sealing. The beds were old an uncomfortable and infested with bedbugs. both my wife and I got bitten. The Air condition sounded like an airplane and it was impossible to sleep with the AC on.
There was no internet in any of the rooms and the only internet that worked was in the reception as the one in the restaurant was no longer connected!
When I informed them that I did not want to pay for the service charge I was treated like a criminal and told I had to pay as this was how things worked.
Service charge is optional in restaurants and hotels in the Philippines and it was only when I proved that I was right that they reluctantly removed the service charge from my bill.
I have traveled all over the world and yet this is one of the worst places I have ever stayed.
Really hope they change management.
Comment from Hotel Management
12 Jan 2023 by Nina , Hotel Management
Thank you for taking time in sharing your experience with us.Rest assured that all other concern has been taken seriously. We have brought this to the immediate attention of the respective departments for improvement.Your comments are indeed valuable to us, as these help us in our committed effort to exceed guest expectations and create value at every encounter. We are serious about the feedback of our every customer. We assure to serve you better as we welcome you back soon.
by A verified traveler
Resort by rocky shoreline good staff
Posted 21 Dec 2022 on HotelsSituated at the shoreline of a vertiginous hillside much effort went into the construction of the resort
Very nice staff but resort needs updating
Good bird life, pools, trios
Comment from Hotel Management
12 Jan 2023 by Nina, Hotel Management
We are very grateful for taking time to visit Eagle Point Resort and for sharing your experience.We are happy to know that you had enjoyed your getaway at Eagle Point Resort. Our staff is more than happy to accommodate your needs at all times and at all costs.Your review inspires us to continually do our best to satisfy our guests. We look forward in welcoming you back on your next visit.
by A verified traveler
Fab views, great pools and restaurant.
Posted 11 Sep 2022 on HotelsLocation is fabulous (though remote). The swimming pools are superb, well maintained and clean. Loved the expansive restaurant and the views are to die for. Snorkelling good too. The rooms are dated and need attention but don’t let that put you off. We loved this place.
Comment from Hotel Management
24 Sep 2022 by Nina, Hotel Management
Thank you for your review!! Guest feedback such as yours has immeasurable value to us. The convenience, happiness and satisfaction of our guests are our primary concern. We are so pleased to know you enjoyed your visit and that you were impressed with our resort and your experience here. We will surely pass along your ratings to the team. I’m sure this will spur them to further surpass the already great work they are doing. We look forward to welcoming you again soon!
by A verified traveler
Posted 3 Dec 2019 on Hotels
Over all a nice place to stay. Great service. Helpful staff. Facilities are a bit old but clean and serviceable. If traveling with children and elderly better call and ask for rooms near the main reception as some of the cottages may be difficult for them to get to.
Comment from Hotel Management
3 Dec 2019 by Daisy , Hotel Management
Greetings from Eagle Point Resort!
Thank you very much for taking time to share your experience with our resort. We hope to welcome you back at the resort.
Thank you and regards,
Daisy :)
by A verified traveler from Alaska
Posted 16 Aug 2019
Staff are helpful, respectful, and honest. Place is beautiful!
Comment from Hotel Management
19 Aug 2019 by Nina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
