Ratings based on 5 Verified Reviews

3.8 out of 5
4.2 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Aug 2023 on Hotels
1 out of 5
by A verified traveler

Unreliable

Posted 28 Feb 2023 on Hotels
Decided to leave the property due to concerns about the person on site. My wife is Filipina and was a tad concerned about the individual asking for a commission on an already agreed drop off to the airport. He appeared to be intoxicated, but the real concern was he dependable, so we bailed and got a Grab to the airport and await our flight there. It appears that the ratings for this establishment are self rated, much better value to be had for the price we were charged. Main concern was the individual was shifty and wanted to line his own pockets. Not a great place to stay.
Comment from Hotel Management
2 Mar 2023 by Ava, Hotel Management
We are sorry to disappoint you, John! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava
5 out of 5
by A verified traveler

Posted 11 Jan 2023 on Hotels
Comment from Hotel Management
13 Jan 2023 by Ava, Hotel Management
Thanks for rating us superbly, John! Glad to know that you loved our services :) Regards, Ava
4 out of 5
by A verified traveler

Not bad, big room but not sound proof.

Posted 3 Jan 2023 on Hotels
The rooms are not sound proof at all and the noisy group woke me up early morning when they checked out. Staff also talked loudly in the hallway which can easily be heard inside the room. Room size is big. Aircon is good. With plates and water kettle.
Comment from Hotel Management
10 Jan 2023 by Lisa, Hotel Management
Hi Shin! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Lisa
5 out of 5
by A verified traveler

Posted 23 Dec 2022
壁に囲われたエリアにあって安全で静かで、ホテルも清潔で快適に過ごせました。 また利用したいと思います。
Comment from Hotel Management
27 Dec 2022 by Ammy, Hotel Management
Hi, Katsum! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim