Ratings based on 256 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 1 May 2024
The property location, size and functional space was terrific. However, when we arrived, the weather was cool (1 to 9 C) each day, and the apartment heating system was off (and had been for awhile). You cannot control the heating systems without contacting reception to have someone set it. As the reception hours are limited, we were freezing until someone came with a small space heater at 10pm with a promise that someone would adjust the heating next day. We were shivering cold. I had to go to reception the next day and ask again. Maintenance came by and turned it on. Then by the evening with the floor heating on, the apartment temperature starting to go over 30C, super hot - could not sleep due to it being so hot. The next day I stopped by reception to ask to have someone adjust it down. The maintenance person came by, and tried to adjust, but while working on it, said it is now failed to full on and will need new parts. So it will get hotter. He showed me how to remove and put back on the controller on the valves to “manually” try to adjust. I removed the controller as shown to turn off, that evening and went to bed. That did not shut off the system and that night was even hotter with all the windows open (note: the exit door was below the bedroom window and people went there to smoke and it would fill the bedroom up with smoke as we were trying to sleep). The next day, I shut in other valves to the floor heat and that corrected the temperatures myself.
by A verified traveler
Posted 1 Mar 2024
Great place to stay. Absolute superb location
by A verified traveler
Posted 23 Dec 2023 on Hotels
by A verified traveler
Good choice!
Posted 15 Sep 2023 on HotelsVery nice and comfy apartment, highly recommended!
by A verified traveler from Wellington
Posted 21 Jun 2023
Amazing location clean friendly. Would definitely stay again and recommend
by A verified traveler
Posted 13 Apr 2023
Great location next to Vrijthof. Spacious and clean.
by A verified traveler
Posted 19 Feb 2023
by A verified traveler
Posted 22 Dec 2022
The location is excellent and the property exceeds expectations in all respect.
by A verified traveler
Great location and suite perfect for long stay!
Posted 4 Sep 2022 on HotelsWe loved the suites and the hotel location was the best,close to every thing and walking distance to bus stops,just to note there is no elevator,if you have a large luggage you will need to carry it up the stairs,otherwise perfect for long stay in Maastricht,we stayed there for a week and we loved it!
