Ratings based on 365 Verified Reviews

3.9 out of 5
72% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 May 2024
Quiet! Friendly service! Clean and simple!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 15 Jan 2024
After reading reviews, I was worried about the hotel, but the place was charming and the staff wonderful, (especially Chip!) We stayed on the top floor with old exposed rafters from the 15 or 1600s. The basement and the road were built by Romans. The heat was fine once we figured out the radiators. Our bathroom was huge, bright, clean, great shower, and it had a door. Pay for a “superior” room for a great bathroom. Breakfast was good, great breads, and it doesn’t change, but most places don’t change up the breakfast. As in other reviews, street noise was quite noticeable, but for us it was sleepable until New Year’s Eve. The stone streets and close buildings act like an echo chamber. A garden facing room may have been better. That’s not the fault of the hotel. It could use some paint touch up. I would definitely stay there on my next visit to Maastricht.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2023
2 out of 5
by A verified traveler

Posted 21 Oct 2023
Ontzettend veel straatlawaai. Kamer aan de straatkant op 2de verdiep. Enkele beglazing. Leek wel of het verkeer langs je bed reed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 28 Aug 2023 on Hotels
You have room service daily
3 out of 5
by A verified traveler

Posted 14 Aug 2023
Noticeably shabbier than our last visit (curtains not fixed to the rail, wardrobe broken, wall crumbling due to damp) and no hot water on one day. Would not stay again.