Ratings based on 183 Verified Reviews

4.3 out of 5
79% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from El Paso

Posted 8 Apr 2024
The room is a one star at the most. The sink in the bathroom was leaking. The fan was working with high speed and wouldn't change. The bed was of very low quality with the pillows having some funky smell. The only positive thing is the kindness of the people working there. I will not go back.
4 out of 5
by A verified traveler

Posted 27 Nov 2023
Fair for the price food is good staff is friendly room is so so
5 out of 5
by A verified traveler from Riga

Posted 8 Jan 2021
We stayed in Crystal Sands beach for 7nights.. and it was absolutely amazing experience. Staff in hotel was always kind, helpfull and tooked care about all our needs. Rooms are nice, clean and with perfect pillows and mattress. Hotel is located in perfect location next to sea. Manager Jack was so kind and nice! We already miss these place and we would love to Come back as soon as possible! I recommend these place for all travelers who want to explore great service and stay in cozy and nice place in Maldives!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2021 on Hotels
4 out of 5
by A verified traveler

Posted 12 Feb 2020
The lock of door to veranda did not work and the door is very tight to open. Otherwise, it is fine.
4 out of 5
by A verified traveler

Stay at Crystal

Posted 20 Jan 2020 on Hotels
The hotel is conveniently located ; the manager - Jack is very helpful . Staff like Imon; Murtaza Hossain ; Rabbi ; Jerry are excellent. Food is ordinary and there are options around; so don't go for an all inclusive . We had booked in a Beach View room; but there was no water in the toilet in it (106 ). When complained , the receptionist offered to give a down graded room stating no other BW rooms are available.. that was very disappointing and I asked them to refund my money .. Jak intervened and gave us an upgraded room - Ocean View - much appreciated. Infact dont book a BV ...its dingy ; if you are looking for one might as well go for OV
5 out of 5
by A verified traveler

Good hotel for vacation

Posted 19 Jan 2020 on Hotels
The hotel is ok for the price. The service is not awesome, but not mediocre either. It's clean and room service is available whenever you need it. The manager Jack was really awesome. He provided us with an awesome experience. He even let us check in at 12:00 am. He is really what a manager should be. Definitely visit here if you are taking a vacation. it will be worth it. Thanks Jack!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2019
4 out of 5
by A verified traveler

Great service and location

Posted 21 Jun 2019 on Hotels
Great place to stay on local island Maafushi. Staff very eager to please. Included buffet breakfast and dinner reasonable quality but great service. In need of some TLC however all immediate needs addressed promptly. Air con can get a little hot in the afternoons.