Ratings based on 1,027 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Great stay with fantastic location. The staff were incredibly helpful. The Only thing is our room only had one face cloth and no robes. Also the room smelled like feet, stinky feet.
by A verified traveler
Posted 20 May 2024
The Hyatt Recency in Cambridge is beautiful. The Charles River is right across the street and there is a nice walking path along the river.
What I didn't like was you need to download an app to your phone to operate the TV as the TV remote does not work.
by A verified traveler
Posted 20 May 2024
Mainly liked the location and the staff
by A verified traveler
Posted 19 May 2024
great
by A verified traveler from Waldwick
Posted 18 May 2024
The room was small,
by A verified traveler
Posted 17 May 2024
Easy to reach as it is right off of the highway. Accommodations were cozy (although bring your own pillow). My favorite part was the accessible features—which worked well with traveling with an infant. Wide hallways and bathroom. Tub was easy to wash the baby, keycard can be programmed to open the automatic door so it’s easy for you to bring the stroller in. Lastly, a large area to house the pack and play. My only complaint was the restaurant staff in the morning. They were rude, lacked accommodations and were overall unprepared for the day. It was a clear departure from the evening crew who were all excellent.
by A verified traveler
Posted 15 May 2024
Great convenience!
Clean!!!!
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Hi there!Thank you for choosing Hyatt Regency Boston/Cambridge and highlighting our dedication to cleanliness, comfort, and convenience. We're delighted we provided you with a five-star experience, and we hope to welcome you back soon.
by A verified traveler
Posted 12 May 2024
by A verified traveler
Posted 11 May 2024
Very clean and tidy would use again
Comment from Hotel Management
13 May 2024 by General Manager, Hotel Management
Dear Paul,Thank you for choosing Hyatt Regency Boston / Cambridge! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again the next time you're in the area.
by A verified traveler
Posted 11 May 2024
