Ratings based on 356 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Serious luxury!
Comment from Hotel Management
30 Apr 2024 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Guest,Please accept our sincere thanks for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be a pleasure to welcome you back on a future occasion. Best wishes,Emmanuel LALLEMAND, General Manager
by A verified traveler
Posted 5 Mar 2024
Comment from Hotel Management
7 Mar 2024 by Emmanuel LALLEMAND, Directeur général, Hotel Management
Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes heureux que votre séjour ait été à la hauteur de vos attentes.Au plaisir de vous accueillir de nouveau très prochainement,Emmanuel LALLEMAND, Directeur général
by A verified traveler
Posted 28 Oct 2023 on Wotif
Beautiful building, great staff and walkable to old town and new
Comment from Hotel Management
7 Nov 2023 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Sir,Thank you for your high rating.We are delighted to hear that you appreciated our beautiful building and the excellent service provided by our staff. It's great to know that you found our location convenient, being within walking distance to both the old town and new areas.We look forward to welcoming you back for another memorable experience.Best wishes,
by A verified traveler
Posted 14 Oct 2023
There was nothing to dislike , thought hotel very friendly and professional.
Comment from Hotel Management
17 Oct 2023 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Madam,Thank you very much for your kind review.We are thrilled to hear that you found our hotel to be friendly and professional. Our team takes great pride in providing exceptional service to our guests. It's fantastic to know that you appreciated the cleanliness of your room and the overall condition of the hotel.We look forward to welcoming you back on a future occasion. Best wishes,
by A verified traveler
Posted 13 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Madam,Thank you for sharing your opinion of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Best wishes,Emmanuel LALLEMAND, General Manager
by A verified traveler
Posted 14 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Sir,Thank you for your high rating.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon for another enjoyable experience.Best wishes,Emmanuel LALLEMAND, General Manager
by A verified traveler
Peaceful Relaxation in Lyon
Posted 7 Sep 2023 on HotelsAmazing hotel! Beautiful room and breathtaking views of Lyon. Took a day off sightseeing, just to relax by the pool and enjoy the peace and quiet. Our rating 10/10
Comment from Hotel Management
9 Sep 2023 by Manager, Hotel Management
Dear Madam,Thank you for sharing this lovely review.We are thrilled to hear that you found your room and the views beautifu. It's also great to know that you enjoyed a peaceful day by the pool, taking a break from sightseeing. Your kind feedback about our cleanliness, hotel condition, service, and room comfort are truly appreciated.We look forward to welcoming you back. Best wishes,
by A verified traveler
Posted 6 Sep 2023
Amazing place to stay! The views and pool was fantastic! Would definitely recommend and would love to stay here again.
Comment from Hotel Management
9 Sep 2023 by Manager, Hotel Management
Dear Madam,Thank you for sharing this lovely review.We are thrilled to hear that you enjoyed the breathtaking views and our fantastic pool. It's always a pleasure to receive such positive feedback from our valued guests. We truly appreciate your recommendation and are delighted that you would love to stay with us again.We all look forward to welcoming you back in the future.Kind regards,
by A verified traveler
Posted 26 Aug 2023
Comment from Hotel Management
5 Sep 2023 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Madam,Thank you for sharing this lovely review.We are pleased that we were able to meet your expectations.We look forward to welcoming you again.Best regards,Emmanuel LALLEMAND, General Manager
by A verified traveler
Posted 24 Aug 2023
Comment from Hotel Management
5 Sep 2023 by Emmanuel LALLEMAND, General Manager, Hotel Management
Dear Sir,Thanks for sharing your feedback.We regret that all your expectations were not met and would certainly like to learn more about that in a private message.We hope to welcome you back for another visit. All the best,Emmanuel LALLEMAND, General Manager
