Ratings based on 434 Verified Reviews
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Clean, adorable. Safe location with locked entry. Walkable to town. Fav hotel of our vacation!
Comment from Hotel Management
12 Jun 2024 by The MiTeam, Hotel Management
Dear Guest,What a wonderful review you wrote ! Thank you so so much ! We are all looking forward to welcoming you in a not too distant future!Best Regards, MiTeam
by A verified traveler
Posted 26 Mar 2024
Bed was great. A few lights didn’t work. The wifi kept kicking me off and I had to enter my info every time I needed it. A ball of hair in the pouch by the sink. The toilet button cracked-very unhygienic.
Comment from Hotel Management
4 Apr 2024 by The MiTeam, Hotel Management
Dear All, We are deeply sorry to read about these small inconveniences and we thank you for your feedback.We will forwarded this information to the relevant service as this is not at all up to our regular service.Staying at your disposal,The MiTeam
by A verified traveler
Posted 27 Dec 2023
The Grenat house is modern decorated, with a fancy fireplace. The bathroom is huge, with a tempting tub, and spacious shower area. The shower was strong with 3 modes of water stream. It was very enjoyable to take a shower. The apartment is in a courtyard, so it is very quiet but also walkable to all the famous sightseeing. We enjoy our stay very much. The only glitch is the door is really really heavy, you have to pull in and pull out aggressively. I was never able to open the door, my 25 year old son did the heavy pushing every time. Another thing is the toilet is away from the bathroom, you have to walk a couple of minutes to the bathroom to wash hands after the toilet. After all, it was a very nice property, we would stay again next time in Lyon.
Comment from Hotel Management
2 Jan 2024 by The MiTeam, Hotel Management
Hello,Thank you very much for your excellent feedback on your first MiHotel experience.It is a real pleasure to have you as a guest.We look forward to welcoming you back soon.The MiTeam
by A verified traveler
Posted 4 Dec 2023
My only criticism would be the lack of pots and pans given the apt has a full kitchen with utensils, cups and plates.
Comment from Hotel Management
17 Dec 2023 by The MiTeam, Hotel Management
Hello,We are very happy that our concept has seduced you and that you have appreciated all the comfort at your disposal.For your information, we offer a kitchen pack as an extra so that you have all the utensils you need.Thank you very much and see you soon,The MiTeam
by A verified traveler
Posted 4 Dec 2023
Overall great
Comment from Hotel Management
17 Dec 2023 by The MiTeam, Hotel Management
Dear Maria,We thank you for your excellent rating and your kind comment.We wish you a nice day,MiTeam
by A verified traveler
Posted 3 Dec 2023
We were given the wrong access code to the property and we were caught outside in the rain/cold for 30minsat 10:45pm on Friday night as we phone mihotel, after 4 calls they eventually gave us a different access code that worked. not the romantic start to my wife's birthday weekend I had hoped for. They then called us after checking out on Sunday at the airport - I had assumed to apologise for the experience and offer some kind of discount, but no they called to ask if we took the keys (which we never had access to) - ultimately a messy and poor experience and wish we had just gone to a normal hotel with a front desk.
Comment from Hotel Management
17 Dec 2023 by The MiTeam, Hotel Management
Hello,Thank you for taking the time to give us feedback and we are sorry that you did not enjoy our establishment.The MiTeam
by A verified traveler
Posted 25 Nov 2023
Elegant and clean
Comment from Hotel Management
7 Dec 2023 by La MiTeam, Hotel Management
Bonjour,Nous vous remercions pour ce commentaire très positif et sommes heureux que notre concept vous ait séduit.A très bientôt,La MiTeam
by A verified traveler
Posted 24 Nov 2023
by A verified traveler
Posted 1 Nov 2023
this is NOT a hotel
Comment from Hotel Management
7 Nov 2023 by The MiTeam, Hotel Management
Hello,Thank you for taking the time to share your comments with us. We are sorry that you did not enjoy our establishment. We would have liked to have more details about your dissatisfaction.The MiTeam
by A verified traveler
Posted 20 Oct 2023
Unique and luxurious accommodation, especially the bathroom. Towels were not replaced and cooking equipment would have been useful.
Comment from Hotel Management
25 Oct 2023 by The MiTeam, Hotel Management
Hello,Thank you very much for your feedback and for your excellent rating. We take your comments into account as we attach great importance to your remarks in order to continuously improve our quality of service. In view of the current situation and our aim to help reduce our impact on the environment, bath linen is not changed every day, but only on request.We look forward to welcoming you back soon.The MiTeam
