Ratings based on 346 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Apart from the very good breakfast, this Ibis Budget was not up to the standard that is usually set. The premises were run down and dirty. There was no bath mat. It fronts onto a freeway ramp so is difficult for taxis and ubers to access
by A verified traveler
Posted 24 Nov 2023
room is small the space for the desk is not business friendly. only one plug in the room. not enough coat hangers for several days stays.
not tea or coffee in the room. there is only one person to cover both reception and breakfast in the morning.
by A verified traveler
Posted 25 Sep 2023
It’s too far out from centre. Plus lots broken items in room
Comment from Hotel Management
27 Sep 2023 by Hélène, Hotel Management
Cher Robert,Nous vous remercions pour votre commentaire. Nous sommes vraiment désolés d'apprendre que vous n'avez pas eu une bonne expérience dans notre hôtel. Notre mission est de fournir d'excellentes expériences aux clients, nous sommes donc désolés de vous avoir déçu. Nous avons pris en compte vos commentaires et nous nous efforcerons d'apporter des améliorations en conséquence. Cordialement,
by A verified traveler
Very good value for the money
Posted 8 Aug 2022 on HotelsThis Ibis is a good value. It is basic, but all that is needed is in place. A comfortable clean bed, good housekeeping and hot shower. It was especially good to have very decent air conditioning during the incredibly hot spell that hit Europe. The sfaff was helpful and supportive and English speaking. For basic travel at a fair price I highly recommend.
Comment from Hotel Management
8 Aug 2022 by Reception, Hotel Management
Bonjour,
Nous vous remercions d'avoir pris le temps de partager votre avis suite à votre séjour au sein de notre établissement. Visiblement votre séjour a été à la hauteur de vos attentes et nous nous en réjouissons sincèrement.
Au plaisir de vous accueillir à nouveau dans notre établissement.
Cordialement,
Oussama
by A verified traveler
Last minute availability saving me the stress
Posted 22 Jun 2022 on HotelsMy stay was really decent, especially since this was the most affordable and available Hotel at such a short notice therefore it was really convenient so I was happy with it.
Comment from Hotel Management
29 Jul 2022 by La réception , Hotel Management
Bonjour,
Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lyon Caluire Cité Internationale.
C’est avec grand plaisir que nous recevons vos compliments.
Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Au plaisir de vous accueillir au cours d'un prochain séjour dans notre établissement.
Cordialement,
Oussama
by A verified traveler
Posted 17 Apr 2022 on Hotels
by A verified traveler
Great for on a budget with transport access.
Posted 21 Dec 2021 on HotelsGood place to stay, public transport is easy to access either right out front or using the crossings easy to access or from 20 min walk to the l'amphitheatre - cite internationale.
There is always someone in reception and mainly dealt with Harvey (very friendly and helpful) when I had some questions. Room is decently sized but mattress was a bit too hard for my liking. Bathroom is a bit small but has what ypu need. It has a shower, sink, toilet,mirror and a power socket. There is a desk in the room with a stool if needed and a Tv as well as a long vertical mirror. There is also adjustable Air-conditioning if needed.
by A verified traveler
Posted 3 Oct 2020 on Hotels
by A verified traveler
Posted 1 Nov 2019 on Hotels
by A verified traveler
Needs a lot of maintenance to do
Posted 1 Oct 2019 on HotelsIt’s always true what people say, you got what you paid for . It looked nothing like the photos.
