Ratings based on 304 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Lovely few nights spent at Hôtel Victoria. Fairly walkable to the city’s attractions and restaurants. The room and bathroom were quite small, but reasonable for the price. Very kind and friendly staff, who were always extremely helpful and willing to chat.
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 17 Feb 2024
The hotel is very old and has narrow hallways. The fire exit nearest my room, indicated as an exit on a map in my room, had no door handle and was blocked by a fire extinguisher mounted to the wall in front of the door. The other exit stairway didn’t go outside, but to the front desk downstairs. The window opened to an inner area that would be like a courtyard except that there was a roof at the ground floor level- it was a light tunnel in effect. I think this is typical of older buildings but I didn’t like that it felt like a fire trap. The bathrooms are tiny- about the size of a small shower with a toilet and tiny sink inside it. The afternoon receptionist was very kind and professional. The manager was not concerned that I had raised concerns with Expedia and he argued against them. I wasn’t able to cancel the reservation to get my money back.
Comment from Hotel Management
17 Apr 2024 by Olivier / Executive Manager, Hotel Management
Hello,We want to thank you for your review.Emergency exit doors must not be equipped with handles or locks. They simply open by pushing from the inside and are never locked or blocked.Indeed, our emergency exit doors are the large exterior doors located next to reception and which open directly onto the street. Our hotel complies with all current safety standards and is regularly checked and validated by the Lyon town hall safety commission.
by A verified traveler
Posted 15 Feb 2024
Very convenient location next to the train station. The hotel was very nice and a great bargain
by A verified traveler
Excellent value for money - very friendly
Posted 31 Jan 2024 on HotelsClean and very friendly hotel which represented excellent value for money - the only slight issue was with the size of the toilet/shower space which for all three of our rooms was pretty small
Comment from Hotel Management
12 Feb 2024 by Olivier / Executive Manager, Hotel Management
Thank you very much for your review Mike :)It was a pleasure to welcome you,See you soonHotel Victoria
by A verified traveler
Posted 18 Dec 2023
by A verified traveler
Posted 30 Sep 2023
If you like bathrooms on criuse ships then this is your place. Also if you like the lobby of your college dorm then this is it for you.
by A verified traveler
Posted 25 Sep 2023 on Hotels
The staff were wonderful & friendly, good piece breakfast buffet. Only issue was outdated room & very small beds.
by A verified traveler
Posted 22 Sep 2023
Convenient to catch the buses and easy walk to the city centre
by A verified traveler
Posted 19 Sep 2023 on Hotels
