Ratings based on 288 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 May 2024
The only this that didn’t like was the smell, maybe if I covered the shower drain or plugged the sink might have helped
5 out of 5
by A verified traveler

Posted 13 May 2024
Safe location, quit close to Metro staion 1/2 block from hotel
4 out of 5
by A verified traveler

Posted 29 Apr 2024
The location was great, the room was clean and staff friendly. Not too many vegetarian options in the Breakfast and inside room could do better with Tea, milk cream and no drinking water facility.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jan 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2023
4 out of 5
by A verified traveler

Posted 22 Oct 2023
Comment from Hotel Management
13 Nov 2023 by Pierre réception, Hotel Management
Dear Gleen, We much appreciate your comment regarding your stay at Mercure Lyon Centre Lumière. We remain at your disposal. Kind regardsPierre SabotPremier de réceptionMercure Lyon Centre Lumière.
4 out of 5
by A verified traveler

Posted 28 Sep 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Pierre réception, Hotel Management
Dear Vibeke,We very much appreciate your feedback after your stay at the Mercure Lyon Centre Lumière. We are looking forward to receive you for a next step in Lyon. Pierre SabotMercure Lyon Centre Lumière
5 out of 5
by A verified traveler

Posted 9 Jul 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Pierre , Hotel Management
Cher Irma, Nous vous remercions pour la notation que vous avez attribuée à notre établissement suite à votre séjour au Mercure Lyon Centre Lumière ! Nous restons à votre entière disposition et espérons vous recevoir pour un second séjour sur Lyon.Sincères salutations Pierre Sabot Premier De Réception Hotel Mercure Lyon Centre Lumière
5 out of 5
by A verified traveler

Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Pierre réception, Hotel Management
Cher Christophe, Nous vous remercions pour la notation que vous avez attribuée à notre établissement suite à votre séjour au Mercure Lyon Centre Lumière ! Nous restons à votre entière disposition et espérons vous recevoir pour un second séjour sur Lyon.Sincères salutations Pierre Sabot Premier De Réception Hotel Mercure Lyon Centre Lumière