Ratings based on 435 Verified Reviews

4.4 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 May 2024
Great location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Our room, the common areas, staff, and breakfast buffet all very nice. The odd location of lights around the bathroom was, however, annoying.
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Everything was amazing !
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
5 out of 5
by A verified traveler from Eugene

Posted 6 Apr 2024
Excellent staff at every moment of service. Dinner, check in & out, breakfast and parking. I would absolutely recommend this hotel.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Amazing location Beautiful room
5 out of 5
by A verified traveler from Fort Lauderdale

Posted 28 Mar 2024
An amazing value for the money and staff extremely well trained and customers’ oriented.
4 out of 5
by A verified traveler

Posted 4 Mar 2024
Beautiful hotel located in the heart of Lyon.
3 out of 5
by A verified traveler

Posted 18 Feb 2024
The property itself is great, beautiful, pure. However the least you’d expect from a 5-star property is friendly, helpful and organised staff. We may have been unlucky but got disappointed with the tone at check-in to tell us we were early, the 10 min wait-time for breakfast when the place dis not look full at all, and 25min wait to get our car back after paying 40 euros for valet service. Staff was overwhelmed or just poorly organised. Regardless I’ll not come back to this one.