Ratings based on 491 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 30 Apr 2023
Comment from Hotel Management
18 Sep 2023 by La réception, Hotel Management
Bonjour,Je vous remercie de nous avoir accordé ces quelques instants pour vous exprimer suite à votre séjour.Le bien-être de nos clients est au cœur de nos préoccupations, et votre témoignage nous encourage à poursuivre nos efforts pour vous satisfaire.Bien cordialement,L'équipe de l'hôtel B&B Lyon Ouest Tassin
3 out of 5
by A verified traveler

One night stop.

Posted 6 Sep 2021 on Hotels
There is no free parking. The fee for self parking garage is only €5. Hotel is clean. Personnel is accommodating. Location of the hotel is not the best, the area is shady at night and busy in the morning. However, if you’ll drive away for a few minutes you can find restaurants, bars, and a gas station with a convenience store and nice bakery.
Comment from Hotel Management
19 Sep 2021 by Jérémie, Hotel Management
Dear guest, We thank you for sharing your experience. We hope to welcome you soon. Best regards,
5 out of 5
by A verified traveler

Excellent Secure Parking Stop over Hotel

Posted 5 Aug 2021 on Hotels
Easy to find great parking underground- lifts straight to your room floor. Clean comfortable bed and bathroom.
Comment from Hotel Management
17 Aug 2021 by Jérémie, Hotel Management
Dear Guests, We thank you for your message and we hope to welcome you soon in our hotels. Best regards,
3 out of 5
by A verified traveler

Posted 24 Dec 2019 on Hotels
Comment from Hotel Management
21 Feb 2020 by Jérémie, Hotel Management
Bonjour Madame, Nous vous remercions d'avoir pris le temps de nous évaluer. Bonne journée.
4 out of 5
by A verified traveler

Posted 20 Dec 2019 on Hotels
Comment from Hotel Management
16 Feb 2020 by Jérémie, Hotel Management
Bonjour Madame, Monsieur, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Lyon Ouest Tassin lors d'un prochain séjour. Cordialement,
5 out of 5
by A verified traveler

Posted 3 Aug 2019
Very friendly and helpful staff. Very comfortable beds.
Comment from Hotel Management
5 Aug 2019 by Jérémie, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
2 out of 5
by A verified traveler

Housekeeping ransacked my room

Posted 10 Jul 2019 on Hotels
Over 40 years staying in hotels, but this was a first: - Do Not Disturb sign hung on door. - Leave for Women's Cup Final. - Return: sign gone. Enter room, ALL my belongings have been shoveled from bathroom, shelves & desk and haphazardly stuffed in my baggage. Seriously? Shift boss says they're training a new housekeeper and they screwed-up. Okay, but where's the trainer? And rules 1&2: "Do Not Disturb" means "Keep Out", and never touch a guest's belongings unless absolutely necessary? Other than that outrageous violation of my privacy, the hotel was adequate. No nearby restaurants, on a hill, but decent.
Comment from Hotel Management
14 Jul 2019 by Jérémie, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
4 out of 5
by A verified traveler

Small, out of town, cheap

Posted 26 Oct 2018 on Hotels
This hotel was ok. It was a bit confusing just trying to get there as it’s on a very busy road in an industrial sort of area. It’s about a 20 minute walk to the nearest train station. Breakfast was ok, and the automatic late checkout (12pm) was good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2018 on Hotels
4 out of 5
by A verified traveler

Posted 8 Jun 2018
Parking is extra and the air conditioning did not working the room was very small but the bed was comfortable and it was a perfect place for a night stopover on our way to Paris. Restaurant s were about a 15 minute walk away but that was fine too.
Comment from Hotel Management
25 Jul 2018 by Jérémie, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Back to Hotel Details Showing Reviews 1 - 10 of 491 Next