Ratings based on 866 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Mar 2024
This hotel although fairly basic is well located, just a 15 minute walk from Part-Dieu station, and near to the Garibaldi Metro.
We stayed here for 3 nights to attend the France v England rugby match at the OL stadium.
The beds were comfortable, the towels changed regularly and the staff we encountered were friendly.
The only criticism I have is that the rooms were hot, and the air conditioning didn’t seem to be able to cool, whichever setting it was on blew out warm air.
As we were facing the main road keeping the window open was not an option as the traffic noise would have been too loud.
We didn’t opt to have breakfast at the hotel as there were other options locally, although the hotel breakfast did seem to be good value
Comment from Hotel Management
20 Mar 2024 by Nassim, Hotel Management
Merci infiniment d'avoir partagé votre expérience avec nous ! Nous sommes ravis d'apprendre que malgré quelques petits soucis, votre séjour parmi nous s'est bien déroulé dans l'ensemble. Votre retour d'expérience est précieux pour nous car il nous permet d'améliorer constamment la qualité de nos services. Nous sommes particulièrement heureux de lire que vous avez trouvé nos lits confortables et que notre équipe a pu vous accueillir avec sympathie.Nous sommes sincèrement désolés pour les désagréments rencontrés avec la climatisation et le bruit de la route. Nous prenons en compte vos remarques et allons faire de notre mieux pour résoudre ces problèmes afin que nos futurs clients puissent profiter d'un séjour encore plus agréable.Il est également très encourageant de savoir que vous avez trouvé notre petit-déjeuner comme une option intéressante en termes de rapport qualité-prix, même si vous avez choisi d'explorer d'autres possibilités dans les environs. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une expérience encore plus satisfaisante. N'hésitez pas à revenir nous rendre visite lors de votre prochain séjour dans la région !
by A verified traveler
Posted 7 Mar 2024
It was clean and affordable .
Comment from Hotel Management
10 Mar 2024 by réception, Hotel Management
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 6 Feb 2024 on Hotels
Rooms too hot, so get a room facing away from the road so you can leave the window open
Comment from Hotel Management
10 Feb 2024 by La réception , Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely.
by A verified traveler
Posted 11 Jan 2024
Clean room but not a great area of town
Comment from Hotel Management
13 Jan 2024 by réception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
2 Feb 2024 by La réception , Hotel Management
Quel plaisir de vous lire. Au plaisir de vous revoir.
by A verified traveler
Posted 20 Sep 2023
Comment from Hotel Management
5 Oct 2023 by Nassim, Hotel Management
Dear guest, Thank you for your excellent review of our hotel! We are very pleased that you enjoyed your stay and hope to see you again very soon. Yours sincerely.
by A verified traveler
Posted 19 Sep 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by Nassim, Hotel Management
Dear guest, Thank you for your excellent review of our hotel! We are very pleased that you enjoyed your stay and hope to see you again very soon. Yours sincerely.
by A verified traveler
Posted 12 Sep 2023 on Hotels
Comment from Hotel Management
5 Oct 2023 by nassim, Hotel Management
Dear Guest, Thank you for taking the time to let us know about your experience. We would like you to have the best experience possible, but it is through feedback like this that we recognise problems and resolve them. We strive to provide the best possible service and in this case we clearly did not meet your expectations. If you give us a chance to regain your trust, we will do our best to offer you a pleasant stay in a hotel that has already been very much appreciated by many of our guests. Yours sincerely
by A verified traveler
Posted 19 May 2023
Comment from Hotel Management
17 Jun 2023 by Ethan, Hotel Management
Merci beaucoup pour votre avis ! A bientôt dans notre hôtel.B&B HOTEL Lyon Centre Part-dieu Gambetta.
by A verified traveler
Posted 24 Apr 2023 on Hotels
Comment from Hotel Management
1 May 2023 by agnès, Hotel Management
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour au B&B Gambetta Part-Dieu !"
