Ratings based on 99 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Very nice, clean, warm and friendly.
Comment from Hotel Management
15 Jun 2024 by Rosie, Hotel Management
Thank you Jane for review ! We do hope you come and stay with us again soon! With very best wishes Rosemarie
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
15 Jun 2024 by Rosie, Hotel Management
Thank you Christine for your 5 star review! We are thrilled you enjoyed your stay with us and look forward to welcoming you again soon. Best wishes Rosemarie
by A verified traveler
Posted 3 Jun 2024
This is a beautiful place to stay. Nice rooms with nice bathrooms. Very friendly and helpful staff. Great breakfast. The heated pool was so nice. We drove there and there was plenty of parking. Would like to return some day for a longer stay. Dog friendly.
Comment from Hotel Management
4 Jun 2024 by Rosie, Hotel Management
Thank you Sharon for your lovely review - we are pleased you enjoyed your stay with us and look forward to welcoming you again soon! With very best wishes Rosemarie
by A verified traveler
Posted 25 May 2024
Dower House Hotel was beautiful. We were treated so well when we got there and had a great breakfast. I couldn't have asked for anything else to make our visit better. EXCELLENT place to stay.
Comment from Hotel Management
28 May 2024 by Rosie, Hotel Management
Dear Lynette thank you so very much we are absolutely delighted you enjoyed your stay with us and we hope you will stay with us again soon. Best wishes Rosemarie
by A verified traveler
Posted 17 Mar 2024 on Hotels
Superb service lovely room
Comment from Hotel Management
13 May 2024 by Rosie, Hotel Management
Dear Gary thank you so much for your lovely review! Thank you and we look forward to welcoming you again. Best wishes Rosemarie
by A verified traveler
Loved it
Posted 13 Mar 2024 on HotelsThis was an amazing location for a break. Lovely rooms and staff were really helpful. Breakfast was outstanding
by A verified traveler
Posted 25 Oct 2023
Fantastic place to stay, Neil, Rosemarie and all the staff are so welcoming. A good choice and quality of breakfast which was cooked only once you ordered and therefore was lovely and hot (so many hotels end up with warm breakfasts). We have already recommended to several friends!
Comment from Hotel Management
29 Oct 2023 by Rosie, Hotel Management
Dear Cathy ! Thank you so much for such a fabulous and lovely review of The Dower House Hotel. We are thrilled you loved the breakfast and thank you for recommending us to your friends. We will see you again soon I am sure. With very best wishes Rosemarie
by A verified traveler
Posted 21 Oct 2023
Beautiful area.
Owners very friendly
Comment from Hotel Management
29 Oct 2023 by Rosie, Hotel Management
Dear John thank you so much for your lovely review. We are pleased you enjoyed your stay and loved the area. We would love to welcome you again soon. With very best wishes Rosemarie
by A verified traveler
Dissapointed
Posted 20 Oct 2023 on HotelsLovely house and friendly owner. There it begins to unwind.
The room was very nice BUT the heating is broken so instead of having 4 nice radiators pumping out some heat we had one small electric oil filled radiator. So yes the room was cold.
Went downstairs to have a sandwich. I had one round of cheese and my wife had a round of cheese and pickle. We also had a few crisps sprinkled on the side.
We had to leave a day early as my wife wasn’t feeling too well so I just paid the bill without looking. BIG MISTAKE. We were charged £12 for the plain cheese sandwich. Oh that’s £12 each so the total food bill was a mighty £24!!
Before posting this review I emailed the hotel as I think there must have been a mistake. But to date (2 days later) I haven’t even received the courtesy of a reply.
You won’t get fat on the breakfast either. Tasty yes. Portions small. A side order of toast for 2 people was one slice cut in half. Maybe this bread is made with gold dust.
Would I return. No.
Comment from Hotel Management
21 Oct 2023 by Rosemarie, Hotel Management
GrahamWe are pleased you liked the hotel and room but are sorry you were disappointed with some aspects of your stay. We are also sorry you had to leave early and hope your wife is feeling better!Apologies but we did not receive an email from you, otherwise we would certainly have responded very quickly to answer your concerns.We had a temporary problem with the thermostat of our biomass boiler unfortunately and provided oil filled radiators as backup. Luckily it wasn't cold and we did check with guests if they wanted an extra radiator, we could have provided an additional one for you had you asked. The problem was fixed within 24 hours.In terms of the charge for sandwiches we do not believe this is high for a hotel using the finest local produce and providing linen napkins, we have never had the price questioned before.Our breakfast is completely bespoke and guests can have as much or as little as they like, they only have to ask. We provide unlimited hot drinks, toast and if requested a second portion of any breakfast item. We are always very happy to provide more if required and this is genuinely the very first time in 10 years of trading that any guest has ever said our breakfasts were small.Once again we hope your wife is feeling better and are sorry you did not enjoy all aspects of your stay.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Lovely hosts, dog friendly and great place to stay
Comment from Hotel Management
19 Oct 2023 by Rosie, Hotel Management
Thank you so much for giving The Dower House Hotel a lovely score. We absolutely love looking after our guests so thank you again for enjoying the hotel.!With very best wishes Rosemarie
