Ratings based on 381 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Friendly staff and nice place to stay
by A verified traveler
Posted 17 Mar 2024
Property was well-maintained, clean, and spacious. The main restaurant had good options. The bar was nice for afternoon snacks and drinks.
Comment from Hotel Management
31 Mar 2024 by Ahmed, Hotel Management
Dear valued Guest,Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Luxor city, The Fact that you choose Steigenberger Resort Achti is an honor to us.We sincerely hope you enjoyed your stay and will come back again!Your positive review is a strong motivation encouraging our staff to spend extra effort to retain and even exceed your expectations on coming stays.We strive to make the experience at Steigenberger Resort Achti one you will remember forever. Looking forward to welcoming you again soon.Thank you,
by A verified traveler from Maple Grove
Posted 19 Feb 2024
Magnificent view of the nile. Very relaxing and incredibly nice staff. Try not to book excursions through the travel agent on site as I found them more expensive than others. I definitely recommend the hot air balloon at dawn trip.
Comment from Hotel Management
25 Feb 2024 by Mustafa El Ganzory, Hotel Management
Dear Ehab,Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your expectations. Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
14 Jan 2024 by Mustafa El Ganzory, Hotel Management
Dear L,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,
by A verified traveler
Posted 28 Dec 2023
Comment from Hotel Management
25 Feb 2024 by Mustafa El Ganzory, Hotel Management
Dear Fion,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize that we were unable to meet your expectations. we are always dedicated to improving our services.Looking forward to welcoming you back again and serve you better
by A verified traveler
Posted 23 Dec 2023 on Hotels
Excellent staff and hospitality!!
Comment from Hotel Management
14 Jan 2024 by Mustafa El Ganzory, Hotel Management
Dear Razin,Thank you very much for taking the time to write your feedback and to share your positive impressions.It has been an absolute pleasure having you with us during your precious holidays.We are very delighted to know that you enjoyed your stay with us in our resort.Looking forward to seeing and welcoming you again at Steigenberger Resort Achti, “your Home away from Home” in Egypt.Thanks and Kind Regards,
by A verified traveler from Orange
Posted 7 Dec 2023
Large property with Nile views. 3 restaurants and 2 pools. However, the "heated pool" was the same temp as the unheated one, wifi didn't reach my room so I had to go to the pool lobby to use the internet. The staff insisted the wifi was fine... Don't think I'd stay there again for the price.
Comment from Hotel Management
16 Dec 2023 by Mustafa El Ganzory, Hotel Management
Dear Laura,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize for any inconvenience during your visit and that we were unable to meet your expectations. Your comments have been discussed as we are always dedicated to improving our services.
by A verified traveler
Posted 5 Dec 2023 on Hotels
My stay was only for a night, but it was wonderful! The staff was more than helpful and so incredibly kind. I arrived a little before check in and was happy to grab lunch and wait, but they went above and beyond and got me in my room early. They could probably tell I was quite tired. This was my first trip to Luxor, but I have no doubt I will be checking in here again!
Comment from Hotel Management
5 Dec 2023 by Mustafa El Ganzory, Hotel Management
Dear Haley,Thank you very much for your valued time that you spent to share with us your feedback about your recent experience at STEIGENBERGER Resort Achti. We are so delighted to know that you enjoyed your holiday with us and the efforts of our team exceeded your high expectations. Looking forward to welcoming you again soon to “your home away from home “in Egypt. Thanks and kind regards,
by A verified traveler
Posted 16 Nov 2023
Comment from Hotel Management
2 Dec 2023 by Mustafa El Ganzory, Hotel Management
Dear Mario,Warm greetings from the STEIGENBERGER Resort Achti team and thank you for your comments. I apologize for any inconvenience during your visit and that we were unable to meet your expectations. Your comments have been discussed as we are always dedicated to improving our services.Looking forward to welcome you back for a better stay in our beautiful resort.
