Ratings based on 467 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Great hotel
Comment from Hotel Management
21 May 2024 by Maviey Ayman , Hotel Management
Dear Carlos,Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel.Your feedback means a lot to us, and we're delighted that you found our hotel to be great. We strive to provide exceptional service and amenities to all of our guests, and we're glad to hear that we met your expectations.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,Maviey AymanAssistant Guest Relations Manger
by A verified traveler
Posted 18 May 2024
Excellent hotel will definitely return
Comment from Hotel Management
21 May 2024 by Maviey Ayman , Hotel Management
Dear Derek Alan,Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that you had an excellent experience at our hotel and that you're considering returning.Your satisfaction is our top priority, and we're delighted to know that we exceeded your expectations. We look forward to welcoming you back and providing you with another wonderful stay in the future.Warm regards,Maviey AymanAssistant Guest Relations Manger
by A verified traveler
Posted 16 May 2024
Good hotel, located quite far away from the attractions with limited bars/restaurants outside the hotel.
Comment from Hotel Management
21 May 2024 by Maviey Ayman , Hotel Management
Dear Colin,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be good.We understand your concerns regarding the distance from local attractions and the limited options for bars and restaurants outside the hotel. While we strive to offer a comfortable and convenient stay for our guests, we acknowledge that our location may not suit everyone's preferences. We appreciate your input, and we will take your comments into consideration as we continue to improve our services.If there's anything specific we can do to enhance your experience during a future visit, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,Maviey AymanAssistant Guest Relations Manger
by A verified traveler
Posted 1 May 2024
Staff is extremely nice and make you feel welcome. Very resort-like facility with their amazing pool and bar service at the pool.
Comment from Hotel Management
14 May 2024 by Maviey Ayman , Hotel Management
Dear Danny,Thank you for taking the time to share your experience with us on Expedia! We're thrilled to hear that our staff made you feel welcome and that you enjoyed our resort-like facilities, especially our amazing pool and bar service. Providing exceptional hospitality and creating a relaxing atmosphere for our guests is what we strive for, and we're delighted that you had a positive experience with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Maviey AymanAssistant Guest Relations Manger
by A verified traveler
Posted 24 Apr 2024
Excellent everything! I'm telling all my friends and family about this magnificent hotel! My husband and I would love to come back and do a vlog on this gem. We were only in Luxor for a short time. Enjoyed ourselves greatly.
Comment from Hotel Management
25 Apr 2024 by Maviey, Hotel Management
Dear Alvin,Thank you so much for your glowing review and for choosing to stay with us during your time in Luxor! We're thrilled to learn that you had an excellent experience at our hotel and that you're considering sharing your experience with your friends and family.It's wonderful to know that you enjoyed every aspect of your stay, and we're honored to be considered a "magnificent hotel." Your enthusiasm and kind words mean a lot to us, and we can't wait to welcome you and your husband back for another memorable visit.We would be delighted to assist you with your vlog and ensure that your next stay with us is just as enjoyable as the first. Please don't hesitate to reach out to us if you need any assistance or have any special requests.Warm regards,Maviey Ayman Assitant Guest relations Manger
by A verified traveler from CABA
Posted 7 Apr 2024
Es un muy buen hotel en términos de servicios. Además bien ubicado y con un staff impecable. La relación precio calidad es muy buena. Lo recomiendo.
Comment from Hotel Management
17 Apr 2024 by Sonesta St. Geroge Hotel Luxor, Hotel Management
Gracias por compartir tu opinión, Daniel. Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con nuestros servicios y ubicación. Apreciamos mucho tu recomendación y esperamos poder recibirte nuevamente en el futuro. Si necesitas algo más, no dudes en contactarnos. ¡Hasta pronto!
by A verified traveler
Posted 6 Apr 2024
Very clean. Nice rooms with very good bathrooms. Staff is very friendly. The hotel pool is very nice and pool side drinks and snacks are awesome. The hotel has a nice large deck that's literally is on Nile river. We enjoyed watching boats go by at dawn and dusk. Sunsets over the river were magical.
Comment from Hotel Management
17 Apr 2024 by Sonesta St. Geroge Hotel Luxor, Hotel Management
Thank you for your fantastic review, Rajeev! We're delighted to hear that you enjoyed your stay with us and found our rooms, bathrooms, and pool to your liking. It's great to know that you appreciated our friendly staff and enjoyed the picturesque views of the Nile river from our deck. We hope to have the pleasure of welcoming you back for another magical sunset experience soon! If there's anything else we can assist you with, please don't hesitate to reach out.
by A verified traveler
Posted 21 Mar 2024
Guest services was exemplary. Catherine went above and beyond to assure that my trip, and stay in Luxor, was both safe and fantastic !
Comment from Hotel Management
17 Apr 2024 by Sonesta St. Geroge Hotel Luxor, Hotel Management
Thank you, Angela, for your fantastic review! We're thrilled to hear that you had an exemplary experience with our guest services team, especially with Catherine. It's wonderful to know that Catherine went above and beyond to ensure your trip and stay in Luxor were safe and fantastic. Providing exceptional service and ensuring the comfort and satisfaction of our guests is our top priority, and we're delighted that we could meet your expectations. We'll be sure to pass along your kind words to Catherine and the rest of our team. If your travels bring you back to Luxor, we'd love to welcome you again for another wonderful stay!
by A verified traveler from Oxnard
Posted 12 Mar 2024
The massage was a game changer. Wonderful place!
Comment from Hotel Management
17 Apr 2024 by Sonesta St. Geroge Hotel Luxor, Hotel Management
We're thrilled to hear that you enjoyed the massage and had a wonderful experience at our hotel, David! Thank you for taking the time to share your positive feedback. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 26 Feb 2024
The hotel was outdated, dusty and smelled like smoke. The staff however were very attentive and did their best to make our stay enjoyable.
Comment from Hotel Management
17 Apr 2024 by Sonesta St. Geroge Hotel Luxor, Hotel Management
We're sorry to hear that your experience at our hotel didn't meet your expectations, Camille. We appreciate your feedback about the staff's attentiveness; we strive to provide exceptional service despite any inconveniences. We'll take note of your observations about the condition of the facilities to improve in the future. If there's anything else we can assist you with, please don't hesitate to let us know.
