Ratings based on 483 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 16 Apr 2024
Lovely hotel with fantastic views of the Nile. Staff are brilliant, rooms clean, pool area nice and well maintained. Good breakfast as well. Nothing too much trouble!
Comment from Hotel Management
25 May 2024 by walid, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our fantastic views of the Nile. Our staff strives to provide excellent service, and we're glad to know they made your stay even better. It's great to hear that you found the rooms clean and the pool area well-maintained. We're also happy that you enjoyed our breakfast offerings. We look forward to welcoming you back for another memorable stay!
by A verified traveler from Cameron Park
Posted 10 Apr 2024
Very nice place for the price. Convenient to restaurants and walk area along the Nile
Comment from Hotel Management
16 Apr 2024 by Mokhlis KHALIL, Hotel Management
Hope that you enjoyed and wish to see you again soon with lots of your friends.
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 28 Mar 2024
Great, affordable place to stay in Luxor. It’s in within walking distance to the Luxor museum. Only complain is the wifi was really bad, but wasn’t a big deal since I spent most of the time on tours anyway.
Comment from Hotel Management
10 Apr 2024 by Mokhlis KHALIL, Hotel Management
Hope that you enjoyed your accommodation and wish to see you again soon with lots of your friends. Concerning the negative comment we work on it.
by A verified traveler
Posted 25 Mar 2024
I liked the service, shopping, spa options and the well taken care of grounds. I did not like that people can smoke everywhere inside though, as smoke really bothers me.
Comment from Hotel Management
26 Mar 2024 by Mokhlis KHALIL, Hotel Management
We hope that you enjoyed and wish to see you again soon with lots of your friends.
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 9 Mar 2024
The hotel itself was ok, somewhat dated 1970's decor, but otherwise clean with good service and great location, in between Karnak and Luxor temples. There is a nice pool area which we took advantage of after sightseeing on hot days. Note that the wi-fi service is terrible -- slow but acceptable in the lobby but really bad in the room. Restaurant was just ok, some good and some bad choices on the menu, without many other dining options in the immediate vicinity.
by A verified traveler
Posted 6 Mar 2024
Good value in a fading upscale property. Facility was clean but it beginning to show the impact of reduced maintenance and reduced reinvestment. Examples: One of the bathroom lights was missing a bulb, the internet has not been updated to cover all of the rooms, the telephone in the room had a broken handset cable, and so on. All of these are minor issues but indicate a bigger issue that will impact the hotel going forward if not corrected. As for the staff, they were VERY helpful and courteous. The security seemed better than many places we saw. Meals in the hotel restaurants were priced comperable to outside businessses. The location is great - right across the street from the riverside walk and very close to the Luxor Temple.
Comment from Hotel Management
7 Mar 2024 by Mokhlis KHALIL, Hotel Management
We hope you enjoyed and wish to see you again soon at your lovely second home with lots of your friends. We will work on the negative points.
by A verified traveler from Miami
Posted 7 Feb 2024
Upon checking the staff houssain didnt want to acknowledge of out breakfast - we had to ask for it.when we got to the room. The fridge was leaking, phone was not working. Tv batteries were worn and shower was dripping water instead of being a regular shower. If u have a long hair, it will hours for you to wash your hair. And there wasnit heat. We had to ask for extra blanquets
