Ratings based on 46 Verified Reviews
4.7 Room cleanliness
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
by A verified traveler
Posted 9 Nov 2023
Clean and functional aparthotel, modern design. However, lots of hidden charges (for not taking trash out, for forgetting to return plastic key
cards, etc).
Comment from Hotel Management
11 Nov 2023 by The Central Kirchberg Team, Hotel Management
Dear Mihnea,Thank you for your feedback! Please note our all possible charges are clearly explained in the communication inside the apartments as well as in our email communications. Leaving a simple trash bag is not penalised, but leaving the kitchen full of dirty dishes and trash bags can be. It is mentioned in our cleaning policies on the kitchen counter of your apartment.Kind Regards
by A verified traveler
Posted 30 Jun 2023 on Hotels
Comment from Hotel Management
12 Jul 2023 by The Central Kirchberg Team, Hotel Management
Thank you for staying with us!
by A verified traveler
Spacious room with NO face staff
Posted 22 May 2023 on HotelsNewly built apartments. Very conveniently located. Rooms are spacious. Could be better if they had hand wash & efficient exhaust fans in toilet rooms. Front desk just says NO to every small thing that you ask for causing more discomfort.
Comment from Hotel Management
24 May 2023 by The Central Kirchberg Team, Hotel Management
Dear Rakesh,Please note that all our bathrooms are equipped with hand wash. There are also ventilation outlets in both the toilet and bathroom working 24/7 as in the rest of the apartment. We are sorry that during your stay the reception was unable to meet your request as they were sold out of the requested product during this busy weekend.More generally the reception is always at the disposition of the guests whenever possible and depending on the availability of our extras. Thank you for your understnading,We are looking forward to seeing you again,
by A verified traveler
Newly built nice hotel
Posted 28 Apr 2023 on HotelsVery nice newly built apart hotel. Comfy spacious apartment. Nice quiet area.
Comment from Hotel Management
7 May 2023 by The Central Kirchberg Team, Hotel Management
Thank you Marcin! :)
by A verified traveler
Posted 29 Mar 2023
Lovely, comfortable apartment. Would definitely stay again.
Comment from Hotel Management
17 Apr 2023 by The Central Kirchberg Team, Hotel Management
Dear Shirley,Thank you so much for your feedback! We will be happy to welcome you again at The Central :) BestThe Central Kirchberg Team
by A verified traveler
Posted 21 Feb 2023 on Hotels
Comment from Hotel Management
8 Mar 2023 by The Central Kirchberg Team, Hotel Management
Thank you Jean Paul! We hope to see you again very soon :)
by A verified traveler
Posted 1 Jan 2023
Everything was excellent
Need to change the pillows
Comment from Hotel Management
8 Mar 2023 by The Central Kirchberg Team, Hotel Management
Dear El Khoury, Thank you taking the time to post your review :) Please note that all our pillows have been replaced by thicker ones. Best,
by A verified traveler
Posted 3 Dec 2022
Great location and services
by A verified traveler
Posted 25 Oct 2022 on Hotels
The check out is at 10 am i find it outrageous, when I asked if i can check out at 12 as usual in all hotels i was told no unless i pay an extra 50eur. I find that unacceptable.
Comment from Hotel Management
8 Mar 2023 by The Central Kirchberg Team, Hotel Management
Dear Maria,Your disappointment maybe generated from the expectation of booking a regular hotel room, but we clearly advertise that our establishment is an Aparthotel, with a slightly different business model. Because 86 apartments with kitchens take longer to clean than regular hotel rooms, we have no other choice than to ask for the check-out at 10AM in order to have it ready for 3PM. Asking for a later check-out require us to take other dispositions hence the extra cost, for the extra service.
