Ratings based on 22 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Feb 2024 on Hotels
It was good. They ran out of bottled water and there are no phones in the rooms, so it’s hard to get in touch with front office.
Comment from Hotel Management
14 Feb 2024 by Yolandè , Hotel Management
Thank you for your 10 out of 10 rating Mukuka.In response to your comments above, please take note that we only supply bottled water on the first stay of your stay as a courtesy, as these are self-catering apartments. With regards to the phone in the apartment and considering the advances in technology, PBX is a little outdated. We do however provide free WIFI in all our apartments, so it is easy for clients to get in touch with Reception via WhattsApp call or text on mobile. The number for Reception is on the room directory in the apartment as well as on the check in documentation.We look forward to having you at Shakespeare again in the near future.
by A verified traveler
Nice Place for Families
Posted 14 Apr 2023 on HotelsThis was a spacious and clean hotel with a gym and pool. Nearby is a grocery store and sports bar where we had dinner. Everyone we met was friendly.
A water pipe had burst, leaving the apartment with no water when we arrived but they did fix it as soon as possible. My husband reported seeing a few bugs running around the kitchen which thankfully I did not see. I'll give the benefit of the doubt that it could have been related to the pipe bursting and is not a normal thing.
My sons loved the TV and overall it was a great experience.
Comment from Hotel Management
18 Apr 2023 by Shakespeare Team, Hotel Management
We are so pleased you enjoyed your stay with us. We hope you will come back to see us soon.
by A verified traveler
Posted 19 Jan 2023
by A verified traveler
Posted 17 Oct 2022 on Hotels
Comment from Hotel Management
1 Nov 2022 by Shakespeare Court Team, Hotel Management
Thank you for your positive review. We are so glad you enjoyed your stay with us and look forward to welcoming you again soon.
by A verified traveler
Posted 27 May 2022
by A verified traveler
Posted 24 May 2022 on Hotels
Staff is friendly.
Comment from Hotel Management
25 May 2022 by Elida, Hotel Management
Thank you Vusumuzi for taking the time to review your stay with us, it is truly appreciated.
We look forward to seeing you again.
by A verified traveler
Posted 25 Apr 2022
by A verified traveler
Could do more than the bare minimum provided
Posted 23 Dec 2021 on HotelsI have an overnight stay and needed somewhere to recoil and have a few zoom calls in the morning before hitting the road. So required something basic, quiet and a decent internet connection. Shakespear came through on all this.
Comment from Hotel Management
29 Dec 2021 by Always seeking to improve , Hotel Management
Thank you for your review. I am glad you found what you required. We would be keen to know how you feel we could improve since we seem to give you all that you needed.
by A verified traveler
Posted 18 Oct 2021
Comment from Hotel Management
28 Oct 2021 by Elida, Hotel Management
Dear Malcolm,
Thank you for taking time to give us your review.
We sincerely apologize that our services were not satisfactory for you.
Your satisfaction is important to us, we have taken note and we will do our utmost to improve the quality of our service
Kind regards,
Shakespeare Court Team
by A verified traveler
Posted 7 Jan 2021
Comment from Hotel Management
16 Jan 2021 by Elida, Hotel Management
Thank you for your review
