Ratings based on 3 Verified Reviews

3.3 out of 5
3.7 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not a good experience

Posted 10 Mar 2019 on Hotels
Yes, this is a budget hotel like many I have stayed in Nepal but this hotel was a complete disappointment. The two positive things were that I always had hot water to take a nice shower and that it is located 2 minutes walk from where the bus stops, so was convenient to take my luggage. The negatives and why I would not recommend staying here: Place run down, wall had humidity. I had to ask them to fix the window that did not lock, and as a female solo traveler safety is important, I can not sleep with an open window. They were not able to fix it but agreed to change rooms. In the new room Cable channels did not work, was told by the Manager, after he tried to fix it that I will have to watch Nepali channels. (If you don’t have it, don’t advertise it). WiFi very poor, was not able to connect most of the time. Very noise, not only do to noise from the Main Street but management do not have control over guests. I had to call the manager and askes to tell the adult guest (obviously were part of a tour) to go to the lobby to talk or ask them to go into their rooms, they should not be talking on the hallways, they were not the only guests in the hotel. A completely lack of respect and consideration. The staff was nice but need to understand how to run this place efficiently.
Comment from Hotel Management
30 Apr 2019 by Ramraja Acharya, Hotel Management
Noted your comment and cable TV is working we have 285 channel and there is all national and International channel. regarding the wifi it is working but some time is slow all the Lumbini area in only in Hotel Suramma. we are looking best ISP company for wifi here in Lumbini. thank you very much for your comment and we will seriously take this and improve it. thank you
4 out of 5
by A verified traveler

emplacement parfait

Posted 6 Nov 2019 on Hotels
Le principal atout de cet hôtel est son emplacement. A une centaine de mètres de l'entrée N°5 du "parc" à Lumbini.
4 out of 5
by A verified traveler from Japan

Posted 29 Apr 2019
土地柄的に蚊が出るので、虫除けが必要です
Comment from Hotel Management
3 May 2019 by Anil basnet , Hotel Management
Thank you sir for your advice we will looked for it.