Ratings based on 534 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Very nice and clean hotel in a convenient location.
Comment from Hotel Management
3 Jun 2024 by GOD BLESS YOU Angel Chaison, Hotel Management
We are glad you enjoyed your stay and hope to see you again soon.
by A verified traveler
Posted 1 Jun 2024
Friendly staff
Bathroom light fixture over mirror-out.
No vending machines
Comment from Hotel Management
3 Jun 2024 by GOD BLESS YOU Angel Chaison, Hotel Management
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly and accommodating. Your kind words are greatly appreciated and will be shared with our team.We apologize for the inconvenience caused by the bathroom light fixture being out during your stay. Please rest assured that we have addressed this issue with our maintenance team to ensure it is resolved promptly.Regarding the absence of vending machines, we understand this may have been an inconvenience. We are continuously looking for ways to improve our amenities and services, and your feedback is invaluable in this process.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Warm regards,Angel Chaison
by A verified traveler from AUSTIN
Posted 23 May 2024
Staff was awesome but everything in the hotel was broken: pool pump, weight machines, AC in our room, black mold in our shower, TV. Dont stay here.
Comment from Hotel Management
24 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience caused during your recent stay. Your feedback is invaluable to us as we strive to enhance our guests' experiences.We want to assure you that we are currently in the process of a complete remodel aimed at revitalizing our facilities and amenities to better meet the expectations of our valued guests like yourself. While we regret that you did not have the experience you anticipated, we are committed to making significant improvements to ensure future guests enjoy a comfortable and enjoyable stay.As a gesture of our appreciation for your feedback and for choosing to stay with us during this transition period, we've awarded you 1000 Wyndham Rewards points. We hope this demonstrates our commitment to guest satisfaction and that you will consider staying with us again in the future.Thank you once again for your understanding and patience. Should you have any further concerns or if there's anything else we can assist you with, please do not hesitate to contact us.Warm regards,
by A verified traveler
Posted 23 May 2024
Comment from Hotel Management
24 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
"Wow! Thank you so much for the amazing 5 out of 5 score! We're thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to ensure every guest feels welcomed and comfortable, and it's incredibly rewarding to see that reflected in your feedback. We hope to have the pleasure of welcoming you back again soon for another wonderful stay. Until then, safe travels!"
by A verified traveler from Vidor
Posted 19 May 2024
Comment from Hotel Management
24 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
Thank you for taking the time to rate your recent stay with us. We're delighted to see that you had an excellent experience during your time here. Our team strives to provide top-notch service, and we're thrilled that we met your expectations.We look forward to welcoming you back on your next visit.Warm regards,
by A verified traveler
Posted 18 May 2024
Hot Breakfast. Easy walk to Walmart next to property. Friendly staff.
Comment from Hotel Management
24 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
Thank you so much for taking the time to share your positive experience at our hotel! We're thrilled to hear that you enjoyed our hot breakfast offerings and found our location convenient for your needs, with Walmart just a short walk away.Our team takes great pride in providing friendly and attentive service, so it's wonderful to know that you felt welcomed during your stay. We'll be sure to pass along your kind words to our staff members.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!
by A verified traveler
Posted 18 May 2024
I hit it on a bad weekend. No eggs for the entire weekend and on Monday too when I left.
Yet they are beside Walmart???
Staff is freindly. The elevaror was broke too a day. The lights above sink were both out in the 2 rooms I was in .
I booked wih expedia and do not understand why the 3 days did not register.-only 2 nights registered, yet it showed as pending on on my credit card. Puzzling
Comment from Hotel Management
24 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We truly value the opinions of our guests and are sorry to hear that your recent experience did not meet your expectations.We apologize for the inconvenience you encountered during your stay. Rest assured, we take your comments very seriously, and we are actively investigating the issues you've raised to ensure they are addressed promptly. Our goal is to provide every guest with a comfortable and enjoyable stay, and we regret that we fell short in your case.Please know that your feedback will be used constructively to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and demonstrate the high standards of hospitality for which we are known.If you would like to discuss your concerns further, please feel free to contact me directly Warm regards,
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
27 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
Thank you for the awesome 5 out of 5 review
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
2 May 2024 by GOD BLESS YOU Rhonda Smith Manager, Hotel Management
Thank you Nicole!!
