Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Feb 2024
Nice hotel in Lulea center
by A verified traveler
Posted 5 Feb 2024 on Hotels
by A verified traveler
Worst bed ever in a hotel
Posted 14 Dec 2023 on HotelsWe got to the hotel after 02:00 me and my partner could not lay next to each other as the bed kept moving apart and we would slid onto tbe floor this after I paid extra for a big bed
Comment from Hotel Management
20 Dec 2023 by Alexandra, Hotel Management
Hello Andrew! Thank you for leaving a review here on trip-advisor. Sorry about the bed not being comfortable. I can see that you booked a standard room with a doublebed. We will have a look at the bed, if there is something wrong with it.!I hope you called the front desk so that we could have changed the room for you or helped you someway. Hope we get to see you here another time. Best Regads, AlexandraQuality Hotel Luleå
by A verified traveler
Posted 7 Sep 2023
The bed was too soft; it sank.
Comment from Hotel Management
22 Sep 2023 by Alexandra, Hotel Management
Hi Hana! Thank you for answering our guest survey! Glad to have you here on a visit. Sorry you felt that the bed was to soft for you. We have different bedtypes. Either 160cm or 2*90s. Feel free to try another type sometime. I hope we get to see you here again! Best Regards, AlexandraQuality Hotel Luleå
by A verified traveler
Posted 27 Aug 2023
Comment from Hotel Management
22 Sep 2023 by Alexandra, Hotel Management
Hej Maxim! Tack för att du tog dig tiden att svara på vår gästenkät! Hoppas du är nöjd med din vistelse hos oss. Det var roligt att ha dig på besök och jag hoppas vi syns snart igen! Med vänlig hälsning, AlexandraQuality Hotel Luleå
by A verified traveler
Very comfortable hotel
Posted 7 Aug 2023 on HotelsVery comfortable hotel, with excellent staff.
convenient location in town centre very close to shops.
train and bus stations about a 10 minute walk away
Comment from Hotel Management
22 Sep 2023 by Alexandra, Hotel Management
Hi! Thank you very much for answering our guest survey! How nice that you had such a pleasant stay with us. Really hope to see you here soon again! Best Regards, AlexandraQuality Hotel Luleå
by A verified traveler
Posted 24 Jul 2023 on Hotels
Everything was Ok
Comment from Hotel Management
28 Jul 2023 by Tilda, Hotel Management
Hej Alexander! Tack för ert fina omdöme och att ni tog er tiden att svara på vår gästenkät. Varmt välkomen åter! Med vänlig hälsning, Tilda Quality Hotel Luleå
by A verified traveler
Posted 9 Jun 2023 on Hotels
Comment from Hotel Management
13 Jun 2023 by Alexandra, Receptionen, Hotel Management
Hejsan Stefan! Stort tack för att ni tog er tiden att lämna en recension här! Vad roligt att ni verkar ha haft en trevlig vistelse hos oss! Hoppas vi får se er här snart igen! Med vänlig hälsning, AlexandraQuality Hotel Luleå
by A verified traveler
Posted 5 Apr 2023 on Hotels
Comment from Hotel Management
12 Apr 2023 by Alexandra, Hotel Management
Hej! Tack för att du svarade på vår gästenkät! Hoppas ni fick en trevlig vistelse hos oss! Ha en bra dag, varmt välkommen tillbaka! Med vänlig hälsning, ReceptionenQuality Hotel Luleå
by A verified traveler
Posted 11 Mar 2023
Very helpful and friendly staff
Comment from Hotel Management
17 Mar 2023 by Alexandra, Hotel Management
Hi!Thank you for taking your time to answer our guest-survey! Glad to hear that you enjoyed your stay with us and we really appreciate your kind words. Hope we get to see you here again soon! Best Regards, AlexandraQuality Hotel Luleå
