Ratings based on 931 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Everything
by A verified traveler from SHERWOOD
Posted 11 May 2024
I found hair on the floor
by A verified traveler
Posted 2 May 2024
none of the vending machines worked. No bartenders were at any of the bars. Checked out early and wouldn't approve a refund for my stay.
by A verified traveler from Aberdeen
Posted 13 Apr 2024
The staff were the absolute best part of the visit, very friendly, welcoming and helpful. Even though the room was supposedly smoke-free, it still smelled a lot of smoke, and the person next door made a lot of noise. Smoking goes with the territory, i guess, but it would be wonderful if the room didn’t smell of smoke. Food options limited. Wonderful staff.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback! Come back and see us!
by A verified traveler
Posted 23 Mar 2024
Rooms have been recently remodeled. Clean and simple. Nothing fancy. Served my needs.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback! Come back and see us!
by A verified traveler
Posted 19 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your rating! Come back and see us!
by A verified traveler
Posted 15 Mar 2024
This place is being renovated at this time, but it doesn’t really interfere with the lodging. The staff were friendly and efficient. Dining options at the casino are very limited and it is a 25-30 minute drive to any other options.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback! Come back and see us!
by A verified traveler
Posted 10 Mar 2024
Was heditant about booming as past visit hotel old and needing updayed. I enjoyed coming to an updated hotel facility.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback! Come back and see us!
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your rating! Come back and see us!
by A verified traveler
Surprisingly better
Posted 22 Feb 2024 on HotelsThe hotel was much better then what previous reviews where. The hotel itself was going through renovations but it was clean and orderly. The only issue I had was the AC wasn’t cooling the room like it should and the WIFI didn’t seem to work up to par for the side of the building I was in. Other than that it was very nice stay.
Comment from Hotel Management
14 Apr 2024 by Management, Hotel Management
Thank you so much for your feedback!
