Ratings based on 21 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2024
by A verified traveler
Posted 12 Dec 2023
by A verified traveler
Posted 2 Dec 2023
Do not stay here if you wish to spend quiet night since you will be woke up by people speaking at 5:30 in the morning and same late in the evening. Overall it was a good value
by A verified traveler
Posted 31 Oct 2023 on Wotif
Broken facilities
Dirty and smelly room and bed
Very dark place
Cockroaches
Comment from Hotel Management
31 Oct 2023 by Your Tropicana Team., Hotel Management
We are so sorry that you did not enjoy your stay with us Ghislain. We will work to better our facilities. Thank you for taking the time to leave us a review.
by A verified traveler
Posted 8 Aug 2023
Very helpfull and nice staff.
Comment from Hotel Management
9 Aug 2023 by Your Tropicana Team, Hotel Management
Hello Michaël, we were very thrilled to have you at Tropicana Motel and enjoyed hearing about your adventures. Looking forward to seeing you again soon!
by A verified traveler
Wish I had have seen it before I booked
Posted 17 Jul 2023 on HotelsDon’t expect the hotel to be like the pictures.
It’s grotty
Comment from Hotel Management
9 Aug 2023 by Your Tropicana Team, Hotel Management
Good day Lesley, thank you for taking your time and leaving us a review - we are truly sorry for the inconvenience caused. We are working hard to better our service.
by A verified traveler
No reason to stay here
Posted 3 Jul 2023 on HotelsSmall, grimy room. Dirty, stained mattress with a threadbare sheet that kept falling off. No hot water. Wifi only near office. Common kitchen that was monopolized by and not cleaned by other guests. Lots of mold in the bathroom and shower.. No reason to stay here.
Comment from Hotel Management
4 Jul 2023 by Tropicana, Hotel Management
Thank you for taking the time to leave us a review Matthew. We will share this with the team and do our best to better.
by A verified traveler
Posted 16 Feb 2023
The price was right. It's quite and got good rest. The community kitchen has everything you need. Bathroom could be cleaner. But it's not the Hilton. Very convenient area you can find much of what you need.
Comment from Hotel Management
13 Apr 2023 by Amanda, Hotel Management
Thank you so much for taking the time to leave a review William - we appreciate it and will work more on the cleanliness of our facilities.
by A verified traveler
Posted 13 Oct 2022
Pillows were moldy, pillow cases dirty. The towels were thread- bareThe website photos were beautiful BUT nothing like whatTropicana was in real life. The shower & toilet were unhygienic. We were a group of 8 people & we all refused to lay on the beds; neither did we stay the night - we were concerned for our health.
Comment from Hotel Management
21 Oct 2022 by Tropicana, Hotel Management
We apologize for the inconvenience we have caused the group and would like to thank you so much, Janet, for your feedback. It is noted for the improvement of our service.
by A verified traveler from UK
Posted 17 Jan 2020 on Lastminute
The price reflects that this is a very basic property. In the communal kitchen, the toaster didn’t work and the grill was very hard to operate. The large fridge wasn’t clean. The mattress was uncomfortable because the springs could be clearly felt.
The shower with hot water was good.
Lovely, friendly staff.
Comment from Hotel Management
21 Oct 2022 by Tropicana, Hotel Management
We thank you for the time you have taken to review our service. We are trying to better it and hope to have you back sometime soon!
