Ratings based on 335 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Very good hotel. Staff is amazing
by A verified traveler
Posted 20 Oct 2023 on Hotels
by A verified traveler
Clean, comfortable & convenient.
Posted 12 Oct 2023 on HotelsVery well located for access to Paradiso fery dock & train station, as well as central Lugano. Very friendly & helpful staff.
by A verified traveler
Posted 11 Oct 2023
We had a small problem at check in with the room but the gentleman on reception was really great and we changed room. His professional manner and advice regarding the room was very good. We had a good stay and would happily stay again. Loved having a balcony to look out over the lake. Stunning.
by A verified traveler
I love lugano
Posted 2 Oct 2023 on HotelsNice location
by A verified traveler
Overall a great stay
Posted 30 Sep 2023 on HotelsSure some of the room decor needs updating. But great location, very comfortable and quiet. Reception and breakfast staff were great.
by A verified traveler
Posted 25 Sep 2023 on Orbitz
Across the street from the promenade and lake which is great . Had to take taxi from/ to main train station which was very expensive . Our room booking said “ partial view “ but that was only if you turned head 90 degrees standing on tiny balcony , we mostly just saw another building .
by A verified traveler
Posted 22 Sep 2023
the location
by A verified traveler
Posted 19 Sep 2023
by A verified traveler
Posted 8 Sep 2023 on Hotels
