Ratings based on 959 Verified Reviews

3.8 out of 5
81% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cannon Falls

Posted 23 May 2024
Wonderful place
5 out of 5
by A verified traveler from Bellevue

Posted 11 Feb 2024
Great hotel option for staying in Lugano center. The funicular connects the SBB railway station with the city center and funicular station is just 10m away from the hotel entrance.
4 out of 5
by A verified traveler from Niagara on the Lake

Posted 2 Nov 2023
Good value for money although rooms a little small. Breakfast very basic
5 out of 5
by A verified traveler

Posted 12 Oct 2023 on Hotels
Hotel is located at base of funicular from main train station. Perfect!
4 out of 5
by A verified traveler

Nice

Posted 24 Aug 2023 on Hotels
Nice and well located hotel with pleasant staff. The room was not huge and the balcony looked into offices. But it was adequate and I'd stay there again.
5 out of 5
by A verified traveler from Lexington

Posted 13 Aug 2023
Very nice hotel at foot of the funicular to the train station.
5 out of 5
by A verified traveler

Posted 28 Jul 2023 on Ebookers
Transport close to the train station and convenient location in the city.
5 out of 5
by A verified traveler

Posted 26 Jun 2023
Great hotel in a great location. I appreciated the hotel having 1 standard European power socket as I was unable to find an adaptor for the Swiss socket in Australia. Coffee machine in room & fridge. Was given a free block of Swiss chocolate upon check in which was nice & a Ticino Ticket with free public transport.
5 out of 5
by A verified traveler

Posted 8 Jun 2023
This hotel is next to the furnicular that goes to the train station and also a very easy walk to the lake and shopping. The included breakfast was nice with an assortment of options. The beds were comfortable , the facilities were clean and nicely kept. The staff was friendly and helpful. It was nice to have access to the gym and sauna. We were very happy with this hotel.
4 out of 5
by A verified traveler

Posted 4 May 2023
Easy to find, just get off the funicular and walk through adjacent courtyard. Heard the funicular and it sounded to me like a distant jet plane, but it bothered my significant other. Staff was awesome and helpful.